Release Management Analyst

No Third Party Vendors, No Sponsorships

Onsite Monday through Friday San Antonio, TX 78249

What You Will Do:

• Ensures the integrity of all environments through the Release Management lifecycle, which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications across various portfolios.
• The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs.
• Assists upholding the Enterprise Technology (ET) Release Calendar in working closely with the ET teams and creating a centralized view of all releases to provide guidance and analysis of release scheduling.
• Supports Change Management in planning, scheduling and controlling the transition of releases through various environments from inception through production.
• Upholds and governs the Release Management strategic process and ensures all procedures are kept consistent and relevant, and all responsibilities are met in a timely manner.
• Provides overall coordination and analysis of all releases and implementation plans to determine readiness of each release based on release criteria and quality.
• Prepares deployment schedules and procedures for all necessary releases.
• Coordinates with vendors, internal teams, and when necessary, various lines of business to efficiently organize, schedule, and execute deployments.
• Assists project management in identifying interdependencies for release milestone adherence. Independently ensures release plans and release components are properly document, correctly packages, and understood by support teams.
• Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

What We Will Require:

• Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education or comparable experience.
• Minimum three (3) years in release management experience or a software development, technical integration or business operations environment.
• Minimum of one (1) year in a Project Analyst, Project Coordinator, or equivalent project administrative role. In-depth knowledge of the financial services business and the capabilities/features and functions of the systems and applications available to support them.
• Must be analytical and detail oriented.
• Strong process management and improvement skills.
• Outstanding teamwork, inter-personal, facilitation, organizational, listening and communication skills with proven ability to meet deadlines.

Ideal Candidate Will Have:

• Knowledge of distributed and mainframe infrastructure, technology and concepts with ability to quickly grasp new technologies, applications and concepts.
• Basic understanding of structured application development methodology and principles, understanding of structured environments using distinct development, test, and production environments.
• Able to work in a team environment, meet deadlines and take on responsibility and accountability.
• Working knowledge of business process methodologies and experience in process management activities.
• Able to mentor/coach team members in understanding the established change management practices, guidelines, and procedures.

Additional Job Responsibilities:

• Build and Manage the ET Release Calendar to centralize view of all releases.
• Manage risks and work with Release Manager/Supervisor to resolve issues that affect release scope, schedule and quality.
• Manage relationships and coordinate work between different teams at different locations.
• Conduct Release Readiness analysis, Playbook Reviews, and Go/No-Go reviews.
• Produce Deployment Playbooks and Implementation Plans.
• Communicate release details and schedules to the Change Analyst for Line of Business dissemination as required.
• Negotiate, plan and manage all release activities.
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists (times vary).