000562 - FRONT-END SUPERVISOR

Starting Pay: $ 50,000.00 per year

Position Summary Description:
Supervises by providing leadership, peer coaching on operational tasks, and reinforces operational standards. Addresses Customer Service related questions, ensures the department operates efficiently, and creates an atmosphere focused on delivering high quality customer service and exceptional customer satisfaction.

Essential Duties and Responsibilities:

• Provide exceptional customer service and ensure the employees also provide the same level of service; Establishes and maintains customer relationships to accommodate both product and service needs;
• Sets the example for others in all aspects of the service process, including introduction of new products, developing customer solutions, and resolving customer discrepancies; Ensures accurate and timely communication of issues to the manager;
• Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability, and customer satisfaction; assist with ideas regarding improving customer service levels;
• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority;
• Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.

Qualifications:
To perform this job successfully, the Customer Service Supervisor must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Training and Experience:
Associate’s Degree in Business Administration or related field and/or
One year experience in a supervisory capacity; Customer service or related work experience preferred;
Must have at least 2 years of sales experience, preferably in the food industry

Benefits:

• Competitive Pay
• Medical/Vision/Dental
• 401(k) with Company Matching
• Life insurance
• Employee Discounts
• Advancement Opportunities
• Flexible On-Demand Pay

Y. Hata & Co., Limited is an equal opportunity employer. We believe in hiring a diverse workforce and people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

Salary : $50,000