What are the responsibilities and job description for the Sales Executive position at Y CARPET & FLOORING, LLC?
Company Description Y CARPET & FLOORING, LLC is a small, family-owned and operated business that supports clients with residential and commercial flooring projects. The company focuses on personalized service, guiding customers through product selection, design options, and installation solutions. Team members work closely with homeowners and businesses to deliver flooring that meets functional needs and aesthetic preferences. The working environment is collaborative and customer-focused, offering opportunities to learn about the flooring industry and build long-term client relationships.
Role Description This is a full-time Sales Executive role in a hybrid work arrangement, based in Colorado Springs, CO with some work-from-home flexibility. The Sales Executive will engage with residential and commercial clients, respond to inquiries, schedule and conduct on-site and virtual consultations, and guide customers through flooring options and pricing. Daily responsibilities include preparing estimates and proposals, following up on leads, managing a sales pipeline, and coordinating with installation teams to ensure accurate project delivery. The role also involves maintaining product knowledge, updating customer records, and contributing to local marketing and outreach efforts to grow the client base. The Sales Executive will represent the company professionally, provide consistent customer service, and meet sales targets while supporting the family-owned culture of the business.
Qualifications
- Sales and customer service skills, including lead follow-up, relationship building, and closing techniques.
- Ability to conduct in-person and virtual consultations, with strong communication, active listening, and presentation skills.
- Basic understanding of residential and commercial flooring products, installation processes, and project coordination (or willingness to learn).
- Comfort with using phone, email, and CRM or sales tracking tools to manage client interactions and pipeline activities.
- Strong organizational and time management abilities to balance showroom visits, site appointments, and administrative tasks.
- High level of integrity, reliability, and professionalism in a family-owned, client-focused environment.
- Valid driver’s license and reliable transportation for local client visits in Colorado Springs and surrounding areas.
- Previous experience in sales, home improvement, or flooring is preferred but not required; training will be provided.