What are the responsibilities and job description for the Part-Time Universal Banker position at Y-12 FCU Brand?
Build Relationships. Make an Impact.
Not every member visits a branch for the same reason.
Sometimes they're opening their first account.
Sometimes they're applying for a loan.
Sometimes they're looking for answers, guidance, or someone who can help.
As our Member Experience Consultant (MXC), you'll build relationships, solve problems, and help members feel confident about their financial decisions. Through every interaction, you'll help make banking easier, more personal, and more helpful for the people we serve.
Some people process transactions. Others create experiences that keep members coming back.
What You'll Be Helping With
This role includes the everday banking responsibilities you'd expect, but the impact goes well beyond completing transactions. You'll:
Build relationships with members and help them navigate their financial needs.
Open accounts, process transactions, and assist with a variety of service requests.
Identify opportunities to connect members with products and services that may improve their financial well-being.
Resolve problems, answer questions, and take ownership of helping members find solutions.
Deliver service that is professional, accurate, and genuinely helpful.
Why This Role Matters
This role gives you the opportunity to:
✅ Be the person members trust when they need answers, guidance, or support ✅ Help members navigate important financial decisions with confidence ✅ Solve problems and create positive experiences ✅ Create the kind of service members remember
Members may not remember every transaction or account update. They do remember the person who listened, took ownership, and helped them find the right solution.
You Might Be a Great Fit If...
You enjoy helping people and finding solutions.
You communicate clearly, build trust naturally, and genuinely enjoy connecting with others.
Most importantly, you believe great service is about understanding a person's needs, not just completing a transaction.
Small Moments. Lasting Impact.
The work isn't always simple. Every member's situation is different.
But helping someone feel more confident about their financial future is work that matters.
Ready to help members, solve problems, and create experiences that keep people coming back? We'd love to talk
Hourly Wage Estimation for Part-Time Universal Banker in Maryville, TN
$20.00 to $25.00
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Part-Time Universal Banker?
Sign up to receive alerts about other jobs on the Part-Time Universal Banker career path by checking the boxes next to the positions that interest you.
Every Card Issue Has a Person Behind It. Not every member contacts us on a good day. Sometimes they're dealing with fraud. Sometimes they're questioning a ...more
Support People. Keep Technology Moving. Technology doesn't always work the way it's supposed to. Sometimes it's a laptop that won't cooperate. Sometimes it...more
Support People.Build Relationships. Not every member walks through the door with the same need. Sometimes they need help with an everyday transaction. Some...more
Build Relationships. Make an Impact. Not every member visits a branch for the same reason. Sometimes they're opening their first account. Sometimes they're...more
Build Relationships. Make an Impact. Not every member visits a branch for the same reason. Sometimes they're opening their first account. Sometimes they're...more
