What are the responsibilities and job description for the Senior Field Service Technician position at Xylem?
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary
The Senior Field Service Technician is responsible for executing field service activities at customer sites in a safe, efficient, and professional manner. This role involves working with civil and mechanical systems, performing installations, identifying and resolving safety issues, and supporting system functionality for both company- and customer-owned equipment. The position requires direct interaction with customers and may involve work across multiple sites or technologies. Strong critical thinking skills are essential to success in this role.
Core Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Education Requirements:
The estimated pay range for this position is $53,200 to $85,100. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Job Summary
The Senior Field Service Technician is responsible for executing field service activities at customer sites in a safe, efficient, and professional manner. This role involves working with civil and mechanical systems, performing installations, identifying and resolving safety issues, and supporting system functionality for both company- and customer-owned equipment. The position requires direct interaction with customers and may involve work across multiple sites or technologies. Strong critical thinking skills are essential to success in this role.
Core Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
- Promote and maintain a safe working environment and safety-first culture
- Maintain company tools, vehicles, and equipment with care
- Demonstrate a high-impact culture through innovation, accountability, and empowerment
- Collaborate effectively in a team environment
- Show initiative and willingness to learn
- Work under supervision with the ability to operate independently when needed
Education Requirements:
- High school diploma or equivalent
- 2 to 5 years of relevant technical work experience
- Ability to pass a background check and pre-employment drug screen
- Construction background highly preferred
- Dialysis experience is a plus
- Mechanical and/or electrical systems experience
- Leads by example and works independently
- Strong technical knowledge and troubleshooting skills
- Proficient in Microsoft Office and smart devices
- Excellent customer service and communication skills
- Ability to synthesize technical information and explain it clearly
- Capable of deriving insight from customer experience to solve moderately complex problems in new or unexpected ways
- Health, dental, and vision insurance available on your first day of employment
- Generous retirement savings plan with company contribution
- Paid time off (PTO) and paid holidays
- Paid parental leave
- Tuition reimbursement
- Career development and advancement opportunities
- Wellness programs, employee recognition, and discount programs
The estimated pay range for this position is $53,200 to $85,100. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Salary : $53,200 - $85,100