Senior Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Field Service Technician will be responsible for the installation, maintenance, and repair of equipment at customer locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with clients.

Core Responsibilities And Tasks

• Creates and maintains safe working environment and cultures within the organization
• Takes care of company property
• Proactively trouble shoots systems for mechanical, electrical equipment conditions
• Anticipates and corrects safety issues – both company and customer owned equipment
• Direct interfacing with customer
• May be responsible for work in multiple systems, locations or customers
• Provides coaching or training to entry-level technicians
  
  

Position Requirements

• HS diploma or equivalent
• Industry specific licenses preferred
• Ability to obtain TWIC card
• Ability to coach and training entry-level technicians
• 2-5 years technical/operational experience including industrial or commercial process water experience
• Experience with Microsoft office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and trouble shooting ability
• Able to operate a company vehicle
• Able to pass driver requirements
  
  

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation