UX Program Manager

Job Description:

• Lead product discovery and UX for L&C (portal and APIs) end-to-end: user research, journey mapping, information architecture, interaction design, prototyping in Figma, and design QA for features like RBAC, classifier/label management, and governance insights.
• Own program delivery for cross-functional increments define scope, RACI/DACI, roadmaps, and SLC gates; run sprint and release rituals; remove blockers across Security, POCL, and product engineering.
• Drive change management: craft enablement assets (how-to guides, API recipes, short videos), partner roadshows, and rollout plans that turn available into adopted, especially for Security data owners and BU data stewards.
• Instrument adoption and value: define and publish a lean KPI set (e.g., RBAC coverage, time-to-label approval, % of high-risk buckets classified, audit controls closed) and run quarterly Leadership Outcomes updates.
• Partner with compliance leaders to ensure user experiences align with Adobe's Data Classification & Handling Standard and privacy obligations (e.g., GDPR/CCPA), and to simplify audit evidence creation.
• Raise the design bar: facilitate critiques, maintain a component library and content style guidance, and ensure accessibility, responsiveness, and internationalization from day one.

What You Need to Succeed

• 8 years in UX/Product Design (or UX lead roles) with a portfolio built in Figma that showcases complex, data-heavy, workflow products.
• 3-5 years delivering program management outcomes in technical domains (platform, data, or security), including multi-team roadmaps and measurable impact.
• Proven change manager: experience designing rollout strategies, communications, and training that drive behavior change across large, distributed orgs.
• Strength in user research (interviews, co-design, usability testing), IA, and content design for expert users (e.g., Security, Privacy, platform engineers).
• Fluency collaborating with Security (CSO) and POCL-type stakeholders or equivalents in highly regulated contexts.
• Working knowledge of RBAC concepts, data classification/labeling, and governance workflows; comfort translating policy into intuitive product behaviors.

Tools: Figma, FigJam, Jira/Confluence or Workfront, M365; bonus for analytics/telemetry tools and basic familiarity with cloud data ecosystems (e.g., buckets, catalogs).

Nice to Have

• Background in data governance, privacy, or security products.
• Experience shipping enterprise admin and self-service experiences (portals APIs).
• Familiarity with Adobes privacy and governance stakeholder landscape (Security/CSO, POCL) and steering structures.