Partner Sales Manager

Join Xurrent, where our AI-driven Operations Management platform powers the way modern enterprises manage and evolve their service delivery. We’re looking for curious, driven individuals who want to make a real impact and grow with a company leading the next wave of service and operations innovation.

Mission:
The Xurrent Partner Manager US (PM-US) is responsible for building Xurrent business by leveraging the development, readiness, and sales productivity of appropriate Xurrent partners. Combining a rare mix of market development, program management, and sales, the PM-US will actively pursue new partners and take on existing partnerships, while tactically executing on building out the best partners for the region. This role will partner with those organizations to drive demand generation (pipeline) and support them in selling the Xurrent platform to their prospects.

The ideal candidate will possess strong commercial and relationship-building skills across all organizational levels.

This is a hybrid role, with regular on-site presence required in our Austin office.

Reports to: VP of Global Channel & GM of EMEA

Responsibilities:

• Work cross-functionally with Sales, Customer Success, Marketing and other teams to develop a regional sales plan
• Develop annual Business Plans with partners, including regular follow up meetings
• Build and maintain strong relationships with Xurrent’s existing partnership network 
• Identify strong potential partners to add to Xurrent’s growing partnership network
• Engage with partner sales leaders and partnership managers; enable partner’s sales teams to effectively deliver the Xurrent pitch and support partner’s sales staff in closing deals
• Build and maintain pipeline of business through partnership channels to exceed revenue quotas, including organizing pipeline-generating activities with the partner (events, digital campaigns, call campaigns, customer days, etc)
• Actively network and call into those potential partners to drive channel originated pipeline velocity and deal progression to the closure
• Support Xurrent Account Executives to bring opportunities to a successful close
• Support Customer Success Managers with renewals through partners
• Manage and monitor partner enablement and ongoing investment in, and certification of partner’s support staff and implementation consultants
• Provide accurate channel sales forecasts to the business on a weekly basis, driving sales 
• Produce market research and assessment to identify regional partner and partner sales forecasts for inclusion in next year’s AOP

• 3–5 years of channel management experience, with a focus on building pipeline through partner channels
• Proven track record of consistently exceeding targets in enterprise software sales, channel sales, or channel management
• Experience developing and managing partner-driven pipeline and revenue forecasts
• Ability to execute joint business planning and pipeline generation initiatives with partners
• Strong organizational and analytical skills, including forecasting and market assessment
• Effective cross-functional collaboration skills across Sales, Marketing, and Customer Success
• Strong communication and stakeholder management skills across multiple organizational levels

• Experience in direct selling
• Bachelor’s degree
• Experience in service management software or working with/for Managed Service Providers (MSPs)
• Experience working in agile, start-up, or scale-up environments with demonstrated success

Important Notice: Beware of Recruitment Scams

We have been made aware of fraudulent job offers being circulated under Xurrent’s name. Please note that only communications from verified recruiters using emails ending in "@xurrent.com" are official. 
If you receive unsolicited job offers, interview requests, or messages that seem suspicious, please exercise caution and do not share personal information or make any payments. Please note that Xurrent does not issue job offers without an application and interview process. Only candidates who successfully complete the interview process may receive an offer letter. We're actively addressing this and appreciate your help in staying alert and helping us protect our community.

Statement of Equal Opportunity

Xurrent is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.