What are the responsibilities and job description for the Service Writer / Service Advisor position at Xunda?
About Us:
We’re looking for a dependable and detail-oriented person to handle invoicing, customer service, and light inventory management. If you’re comfortable using a computer and can learn quickly, we’ll train you on our shop software.
Responsibilities:
- Prepare and process customer invoices using shop software.
- Create service orders and add labor/parts used in repairs.
- Record payments and ensure accurate billing.
- Help with inventory management: receive parts, enter items into the system, and keep stock organized.
- Add new parts and maintain accurate records.
- Answer customer calls, provide updates, and support the front desk.
- Communicate with mechanics and management to ensure invoices are accurate.
- Perform light office/admin duties as needed.
Qualifications:
- Comfortable using a computer (data entry, typing, navigating software).
- Strong attention to detail and ability to stay organized.
- Good communication skills with both customers and coworkers.
- Ability to handle a fast-paced, high-stress work environment.
- Dependable, team-oriented, and willing to learn.
- Previous experience in invoicing, service writing, or auto/truck shop work is a plus but not required — we’ll train the right candidate.
Schedule:
- Part-time or full-time, on-site.
- Day shift with some flexibility based on shop needs.
Compensation & Benefits:
- Competitive hourly pay based on experience.
- Overtime opportunities.
- Growth potential within the company.
- Supportive team environment in a well-established shop.
Job Types: Full-time, Part-time, Contract
Pay: $15.00 - $25.00 per hour
Benefits:
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $15 - $25