What are the responsibilities and job description for the Inside Sales & Operations Manager position at Xsight Labs?
About Xsight Labs
Xsight Labs is a leading fabless semiconductor company delivering end-to-end connectivity solutions for cloud service providers, hyperscale data center networks and edge applications. As a result of Xsight’s industry leading products and technology we are turning heads in the industry and looking to grow our team.
Xsight’s E-Series is the world’s first 800G DPU. Combined with a standards-based SW development model, this architecture delivers industry-leading performance while offering greater ease-of-programmability compared to traditional DPUs. The X-Series fully programmable switches provide application-optimized switching for top-of-rack deployments, data center fabrics, high-performance computing, and AI clusters. Together, these products accelerate the high-performance network solutions of tomorrow.
Job Description
Xsight Labs is seeking a highly organized and proactive Inside Sales & Operations Manager to support sales execution, customer engagement, office operations, and general business administration. This role is critical to ensuring smooth day-to-day operations across Sales, Finance, HR, and Office Management in a fast-paced startup environment.
The ideal candidate is service-oriented, detail-focused, and comfortable wearing multiple hats while working closely with internal teams and external partners.
Responsibilities
Inside Sales & Customer Operations
- Lead creation and tracking using CRM tools (Salesforce/SFDC).
- Customer outreach and follow-up communications.
- Online customer triaging and timely responses.
- Customer engagement tracking and pipeline maintenance.
- Contracts management
- Financial tracking and collections
- Product shipping logistics.
- Support logistics for conventions and trade shows.
Qualifications
- 4–8 years of experience in inside sales operations, business operations, and administrative roles.
- Experience supporting sales teams, including CRM, and specifically Salesforce/SFDC.
- Experience supporting finance and administrative tasks such as bookkeeping and reconciliations.
- Strong organizational skills and attention to detail.
- Ability to prioritize and multitask in a fast-paced startup environment.
- Excellent written and verbal communication skills in English.
- Customer- and service-oriented mindset.
Location
USA — Northern California Bay Area