What are the responsibilities and job description for the Waitress/Server position at XS Hookah Lounge?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will have a passion for providing exceptional customer service and a strong understanding of food and beverage offerings. As a Server, you will be responsible for ensuring that guests have an enjoyable dining experience by delivering high-quality service, taking orders accurately, and assisting with menu selections.
Responsibilities
- Greet and welcome guests in a friendly manner, ensuring a positive first impression.
- Take food and beverage orders accurately and efficiently using Aloha POS or Micros POS systems.
- Provide detailed information about menu items, including daily specials, to enhance guest experience.
- Upsell additional items to maximize sales opportunities while maintaining guest satisfaction.
- Ensure timely delivery of food and beverages to tables, adhering to food safety and sanitation standards.
- Assist with bussing tables and maintaining cleanliness in the dining area throughout service.
- Handle cash transactions accurately, including processing payments and providing change as needed.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
- Address guest inquiries or concerns promptly to ensure satisfaction during their visit.
Skills
- Strong customer service skills with a focus on guest relations and hospitality.
- Experience with Aloha POS, Micros POS, or similar restaurant management systems is preferred.
- Culinary experience or knowledge of food preparation techniques is a plus.
- Excellent time management skills to handle multiple tables efficiently during busy periods.
- Ability to upsell menu items effectively while maintaining a friendly demeanor.
- Previous fine dining or nightclub experience is advantageous.
- Basic math skills for handling cash transactions and processing payments accurately.
- Knowledge of food safety regulations and sanitation practices in the food industry.
- Strong communication skills for interacting with guests and team members effectively. Join our team as a Server where you can showcase your skills in an exciting environment while delivering outstanding service to our guests!
Job Type: Part-time
Pay: $7.00 - $13.00 per hour
Work Location: In person
Salary : $7 - $13