What are the responsibilities and job description for the Front Desk Receptionist position at Xpression Nail Spa Skokie Inc.?
Job SummaryXpression Nail Spa is seeking an energetic, organized, and friendly Front Desk Receptionist to be the welcoming face of our salon. In this role, you will be the first point of contact for our clients, helping create a warm, professional, and high-quality customer experience.You will assist with scheduling appointments, managing front desk operations, supporting salon organization, and ensuring our daily operations run smoothly. If you enjoy working with people, thrive in a busy environment, and have strong communication skills, we would love to have you join our team. Schedule:• Friday – Saturday: 9:00 AM – 7:00 PM• Sunday: 10:00 AM – 5:00 PM• One additional weekday shift will be scheduled and discussed during the hiring process. ResponsibilitiesGreet clients warmly and ensure every guest feels welcomed and valuedReview appointments and assign nail technicians while ensuring turns are distributed fairly among the teamAssist with social media by creating engaging, professional, and fun content that represents the spa’s brandAnswer phone calls, respond to inquiries, and manage appointment bookingsSchedule and manage appointments using DaySmart Salon software and POS systemAssist clients with check-in, check-out, and payment processing.Maintain the front desk area, organize nail polish displays, and keep the reception area tidyProvide excellent customer service and support clients with any questions or concerns ExperiencePrevious receptionist, customer service, or salon front desk experience preferredStrong communication and multitasking skills in a fast-paced environmentComfortable using computers and POS systems.Professional phone etiquette and customer service mindsetOrganized, responsible, and detail-orientedJoin us to be part of a vibrant team where your organizational skills and customer service talents make a real difference! We are committed to creating an inclusive environment that supports your growth while delivering exceptional service to our community. Benefits• Competitive pay (based on experience)• Performance-based bonuses• Holiday bonuses• Employee discount on services• Training and skill development opportunities• Professional, high-standard work environment
Salary : $15 - $16