What are the responsibilities and job description for the National Sales Manager position at XPRESS BOATS?
ROLE MISSION & BUSINESS CONTEXT:
The National Sales Manager is responsible for rebuilding, optimizing, and scaling our national dealer sales organization. This role exists to drive measurable sales performance improvement across a national dealer network supported by Regional Sales Managers.
We are a well-established pontoon manufacturer with strong product and brand recognition. However, our current sales model has not produced the growth and dealer productivity we expect. This role is a mandate for change, accountability, and execution—not maintenance of the status quo.
The ideal candidate has led dealer-network turnarounds, understands when to invest in dealers and when to exit relationships, and has successfully driven results through regional sales teams in competitive, discretionary consumer markets.
DESCRIPTION OF DUTIES/EXPECTATIONS:
Dealer Network Strategy & Performance
- Evaluate and segment the national dealer network (productivity, profitability, brand alignment).
- Develop and execute a dealer optimization strategy, including recruitment, development, and, when necessary, dealer exits.
- Establish clear performance standards, expectations, and consequences for dealer partners.
- Lead negotiations and approvals of dealer agreements aligned with long-term growth strategy.
National Sales Leadership
- Lead, coach, and hold Regional Sales Managers accountable to defined performance metrics.
- Direct and develop all in-house sales personnel, including Sales Assistants and Regional Sales Representatives, ensuring alignment, productivity, and executional discipline.
- Assess sales territory design and adjust coverage as needed to maximize market opportunity.
- Set national sales priorities and ensure consistent execution across regions.
- Identify capability gaps within the sales organization and drive hiring, development, or restructuring as required.
Customer Service, Parts & Warranty Leadership
- Lead Parts and Warranty functions as critical components of the overall dealer and customer experience, ensuring alignment with sales strategy while maintaining operational discipline and cost controls
Sales Strategy & Execution
- Develop and implement a national sales strategy aligned with production capacity, margin targets, and market demand.
- Drive accurate forecasting and pipeline visibility using dealer and regional-level data.
- Partner with operations and production leadership to align demand planning and inventory flow.
- Establish pricing, incentive, and promotional discipline across the dealer network.
Cross-Functional Leadership
- Collaborate closely with Marketing to improve lead generation, dealer sell-through, and brand positioning at retail.
- Provide structured dealer and market feedback to product development and leadership.
- Participate in regular production and leadership meetings to align sales opportunities with operational realities.
Travel & Field Engagement
- Maintain strong field presence through regular dealer and regional travel.
- Personally engage with key accounts, strategic dealers, and underperforming regions.
- Serve as a visible leader to both dealers and internal teams.
KEY ACCOUNTABILITIES
- Improvement in dealer productivity and sales per dealer
- Achievement of annual revenue and margin targets
- Strength and health of the dealer network (active dealers, sell-through, compliance)
- Performance, development, and retention of Regional Sales Managers
- Forecast accuracy and sales execution discipline
- Builds and maintains a team of outside and inside sales representatives to carry out sales strategy.
- Participates in designing regional sales compensation/commission & contracts
- Manage, review and approve employees work schedules, timecards, and time-off requests.
- Develop and recommend a sales strategy and implement once approved
- Perform market research and generate new dealer leads
- Continually analyzes market data to develop sales forecasts and evaluate sales strategy
- Oversee retail customer service, parts sales and warranty personnel
- Build and maintain strong dealer relationships
- Liaise with marketing and product development to provide customer/market feedback
- Participates in regular production meetings to communicate sales opportunities
- Coordinates and negotiate dealer agreements for approval
- Travel to current and prospective dealers and mentoring regional sales managers
- Monitor individual dealers for health and stability
- Coordinate loads with dealers.
Qualifications:
REQUIRED SKILLS & COMPETENCIES:
REQUIRED EXPERIENCE & QUALIFICATIONS
- Proven leadership experience managing a national or multi-region dealer-based sales organization
- Background in marine, RV, powersports, automotive, or similar discretionary retail industries
- Demonstrated success in turnaround, restructuring, or scaling a sales organization
- Strong understanding of dealer economics, territory management, and incentive structures
- Ability to lead through influence, accountability, and data-driven decision-making
- Willingness to travel nationally on a regular basis
Education:
Bachelor’s degree in Business or related field preferred; equivalent experience considered.
CORE COMPETENCIES
- Strategic Sales Leadership
- Dealer Network Development & Accountability
- Data Analysis & Forecasting
- Executive Communication
- Change Leadership
- Ethical Decision-Making