What are the responsibilities and job description for the VP, Product Management position at Xplor?
Company Description
Take a seat on the Xplor rocketship to help people succeed across the world.
From dropping your kids off at childcare, getting something at home repaired, going to the gym or a fitness studio, to picking up your dry cleaning — our software, payments, and commerce-enabling solutions help everyday life businesses to overcome obstacles and form great relationships with their customers.
Job Description
As VP of Product Management reporting to the Chief Product Officer, you will be responsible for managing Xplor’s Home Services and Personal Services products, partnering closely with cross-functional leaders to optimize the revenue stream, cost structure, efficiency, performance, and scalability, continuously improving all aspects of the products and services to meet evolving market trends, customer needs, and company goals and strategies. Under your leadership, you will also reinforce the customer-focused culture and strengthen our product management team by applying best practices and processes and recruiting and nurturing top talents.
Responsibilities
Own the end-to-end product vision, strategy, and roadmap for SaaS products and services in Xplor’s Home Services and Personal Services vertical to deliver customer value and drive growth.
Partner closely with Marketing, Sales, Customer Success, Engineering, and Service and Support leadership to align on strategic priorities and build a shared vision for success.
Focus on the customer and gain customer insights with the team through on-site visits, interviews, and analyzing feedback and user data.
Use data and customer insights to confidently make decisions and set directions.
Drive the evolution and adoption of the Xplor global product development process, metrics, tools, and systems.
Be a player-coach and hands-on lead and inspire our product manager to evangelize product initiatives, motivate cross-functional teams, and define and deliver functional and intuitive customer experiences.
Promote and facilitate the product team’s continuous professional development and build a culture of learning and creative collaboration.
Manage and develop the team, including but not limited to recruiting, onboarding, coaching, planning, and performance management in a supportive, team-oriented, collaborative manner.
Qualifications
Bachelor’s degree.
10 years of product management experience with demonstrated success launching web, mobile, and/or Cloud SaaS products.
5 years of leadership experience with a successful track record of building and leading product teams, preferably managing a portfolio of multiple SaaS products.
Experienced with small and midsize enterprise business management solutions.
Experience in the Home Services (i.e. HVAC) and Personal Service (i.e. dry cleaning) industries is a plus.
Demonstrated ability to drive product strategy and effectively coordinate cross-functional efforts through all stages of the product development cycle.
Experienced with shared services and integrations across multiple products.
Excellent analytical and interpersonal skills to prioritize and update the product roadmap, balance strategic and tactical priorities, and properly set expectations.
Exemplify data-informed decision-making and showcase successes.
Practical understanding and application of product development and product marketing techniques, principles, and best practices.
Strong independent problem-solving and conflict-resolution skills, self-direction, and innovative thinking.
An aptitude and affinity for team collaboration, synthesizing complex information, and communicating effectively and openly with cross-functional teams and leaders.
Passionate about learning, coaching, and professional development for the team.
Additional Information
Some of the perks of working with us:
- Unparalleled opportunities to learn and accelerated career development
- Health, Life, Dental, Vison, 401K Match, Paid Holidays, Flexible PTO
- A collaborative, team environment with people who truly love what they do
- Competitive Gender Neutral Paid Parental Leave
- Access to mental health support
How to apply?
To start your application with us, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your cover letter so that we know you really took the time to read our job ad.
More about us
Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services – and a global cloud-based payment processing platform.
Xplor Technologies serves over 78,000 customers that processed over $36 billion in payments, operating across 20 markets in 2022.
Good to know
To be considered for employment in the United States, you must be legally authorized to work in the US. Xplor does not sponsor visas, either at the time of hire or at any later time.
To learn more about us and our products, please visit www.xplortechnologies.com/us/careers.
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/us/recruitment-faqs.
Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community.
All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected].
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
