Director of Implementation

Director of Implementation / Project Management | Birmingham (Alabama)

Overview

This is a senior leadership role, reporting into C-Suite, responsible for owning and elevating the entire implementation function within a growing organization. The mandate is very clear: bring structure, consistency, and a high level of executional discipline to a function that sits directly in front of the client. You'd be leading and mentoring a team of implementation/project managers, while also setting the standard for how projects are delivered, ensuring timelines are tightly managed, details are consistently accurate, and clients feel a strong sense of confidence and control throughout the process. It's a role that requires someone who is both operationally rigorous and highly credible in front of clients.

The business is at an important stage of growth, so this hire will play a key role in stabilising, scaling, and professionalising the implementation function. It's a high-impact position with significant visibility internally and externally.

Base Salary : Circa $160k Dependant on experience Medical, Dental, Vision, 401(k), Commuter benefits, Disability Insurance more

Experience required:

• Experience in fast-paced customer environments
• Experienced in leading Implementation teams
• Ability to manage client expectations
• Managed PMO
• Project Management certified
• Managed Implementation Managers and demonstrable experience improving processes and standards

Please get in touch if you're interested in discussing

Thanks

Julian

This role is being recruited for by Xpertise Recruitment on behalf of their customer