SDR Manager

SDR Manager – Outbound Sales Development Team

XILO, a fast-growing Vertical AI company backed by top-tier investors and fresh off our Series A round, is looking for a high-impact Sales Development Representative (SDR) Manager to lead, develop and scale our outbound SDR team. This person will be responsible for growing, developing and coaching a team of Sales Development Representatives focused on booking qualified meetings across mid-market and enterprise segments. This is a high-ownership role with significant visibility and a direct impact on company revenue, and an opportunity to be a key leader at XILO at the early stages of our company-building journey.

About XILO

Founded in 2018 by best friends Jon and Eli, XILO began as a vertical SaaS platform to streamline insurance quoting. After building a solution to help Eli’s independent insurance agency modernize their sales and marketing processes, we realized that this wasn’t just a solution for Eli, but one that insurance organizations worldwide could benefit from. And so, we got on a mission: to set the standard on product and support in the insurance industry!

Today, XILO is a pioneering Vertical AI company helping brokers, banks, and credit unions automate and modernize their operations, providing them a modern, delightful workflow automation platform with the tools they need to run and grow their businesses. Everything we build at XILO is centered around, and driven by, our customers and their needs; our success is dependent on their success. Backed by top-tier investors like Altos Ventures ($10B AUM), we’re scaling fast and building a high-performing, customer-centric sales organization to match our growth.

We’re a team that believes in working hard on behalf of our customers and having fun together along the way. We’re driven by our mission and lead with our values, which are described in our acronym FACTS; Fast, Accountability, Customer-Centric, Trust, and Standing Out. XILO is a place where you can learn, grow and do your career-best work, supported by competitive total rewards and a thriving culture.

About the Role

As the Manager of our SDR team, you will be responsible for leading and scaling XILO’s outbound prospecting engine. You’ll build, develop and coach a team of SDRs who are on the frontlines of the sales process — generating pipeline, booking meetings, and engaging ideal customer profiles across financial and insurance markets.

You will design and execute outreach strategies, implement AI-powered workflows, and ensure our team is continuously improving and hitting key pipeline goals. This role is ideal for a hands-on sales leader who thrives in fast-paced, early-stage environments and wants to build a high-performance, repeatable outbound motion from the ground up.

Key Responsibilities

• Lead and manage a growing team of Sales Development Representatives focused on outbound outreach, prospecting, and demo booking
• Set clear KPIs around meetings booked, email/call conversion rates, and pipeline influenced; report weekly on KPIs and pipeline outcomes to sales leadership
• Build daily workflows and performance routines using tools like Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Dialpad
• Leverage AI prompting and tools (e.g., Claude) to help reps personalize messaging and improve call productivity
• Provide weekly 1:1 coaching and daily call reviews to ensure messaging, tone, and approach align with best practices
• Build outreach playbooks and email/call scripts aligned with our ICP and value proposition
• Drive SDR hiring, onboarding, training, and career progression
• Collaborate closely with Account Executives to ensure a smooth handoff and pipeline quality
• Continuously optimize the team’s structure, tools, and workflows to scale performance

What We’re Looking For

• Proven track record of leading SDR teams to exceed pipeline generation goals. With at least 2 years of outbound SDR experience
• Strong understanding of prospecting tools: Salesforce, ZoomInfo, LinkedIn Sales Navigator, Dialpad
• Experience championing the adoption of AI tools to guide outbound messaging and productivity
• Strong coaching and team development skills
• Excellent communication and leadership presence
• Highly organized and able to manage multiple priorities in a fast-moving startup
• Data-driven approach to pipeline generation and team management
• Ability to work in-person with the SDR team at our XILO office in San Diego

Why Join XILO

• Be a key leader and company-builder in a mission-driven, VC-backed startup that’s shaping the future of insurance and financial services
• Build and grow a team of sales professionals that directly drives the company’s revenue growth
• Access to strong mentorship and opportunities for career progression and growth
• Work in a culture that values accountability, innovation, and grit
• Join a team that celebrates wins, learns from losses, and constantly strives to improve