What are the responsibilities and job description for the Leasing Consultant position at XFD Real Estate?
Reports to: Leasing Manager and General Manager | Collaborates with: Marketing Manager
Summary
The Leasing Consultant is the face of the property, responsible for welcoming prospective residents, conducting tours, and helping convert leads into leases. This part-time role supports the leasing team with sales, lead follow-up, and resident communication while providing excellent customer service and helping maintain a positive property atmosphere.
Key Responsibilities
Leasing & Sales Support
- Conduct tours for walk-in, scheduled, and referral prospects
- Follow up with leads via phone, text, and email using scripts and CRM tools
- Promote leasing specials and community features to prospects
- Accurately prepare and assist with lease signing and documentation
Customer Service & Resident Interaction
- Greet visitors warmly and answer questions about the community
- Provide general assistance to residents and route requests as needed
- Support move-in, move-out, and renewal efforts as directed
Office & Marketing Assistance
- Keep the leasing office, model unit, and common areas clean and presentable
- Assist with resident events, outreach marketing, and social media content support
- Distribute promotional materials during outreach or university events
Administrative Tasks
- Log prospect visits and communication in CRM (Entrata)
- Assist with data entry, tour scheduling, and lead tracking as needed
- Participate in leasing huddles and team check-ins during shifts
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Fayetteville, AR 72701 (Required)
Work Location: In person
Salary : $14