What are the responsibilities and job description for the Medical Billing Advisor position at Xenter?
About Xenter
Xenter is a Draper-based medical technology company at the intersection of human care and precision diagnostics. We develop innovative diagnostic solutions that empower physicians with the data they need, and we're committed to making sure every stakeholder in the care chain, including billing departments, can harness that data efficiently and compliantly.
About the role
The Medical Billing Advisor serves as Xenter's subject matter expert and trusted partner for physician office billing departments. You'll work directly with practice administrators, coders, and office managers to ensure they have the knowledge and tools to submit clean, accurate claims for Xenter's diagnostic services — reducing denials, accelerating reimbursement, and strengthening long-term payer relationships.
What you'll do
- Serve as the primary billing education resource for physician office clients, training their staff on correct CPT, ICD-10, and HCPCS codes specific to Xenter diagnostics
- Review claim submission workflows at client practices and identify opportunities to reduce rejections and improve clean claim rates
- Develop and maintain billing guides, tip sheets, and reference materials tailored to Xenter's diagnostic product portfolio
- Collaborate with Xenter's clinical, sales, and compliance teams to stay current on coverage policies and payer edits affecting our diagnostics
- Conduct on-site and virtual advisory sessions with billing departments; respond to time-sensitive coding questions from client practices
- Track denial trends across the client base and surface insights to internal stakeholders for product or process improvements
- Monitor changes to CMS and commercial payer coverage policies, LCD/NCD updates, and annual code changes relevant to diagnostic billing
Qualifications
Required qualifications
- Active CPC (AAPC) or CCS (AHIMA) certification in good standing
- 3 years of medical coding or billing experience, ideally in a multi-specialty or diagnostics context
- Strong working knowledge of CPT, ICD-10-CM, and HCPCS Level II code sets
- Demonstrated ability to communicate complex billing concepts clearly to non-technical audiences
- Comfort with payer policy research and denial management workflows
Preferred qualifications
- Experience in a medical device, diagnostics, or healthcare consulting environment
- Familiarity with cardiology, vascular, or interventional diagnostics billing
- Prior client-facing or field advisory role
- Additional specialty certifications (CCD, CRHC, or similar)
- Experience with payer LCD/NCD navigation and prior authorization processes