What are the responsibilities and job description for the Digital Experience Manager position at Xe.com?
Description
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.
About This Role
Xe is seeking a Digital Experience Manager to own and scale the end‑to‑end digital experience across all Xe‑owned properties, including web, landing pages, and key conversion journeys.
Reporting to the VP of Marketing, this role is responsible for defining and executing the digital experience roadmap—bringing together SEO/AEO, site architecture, UX, content, CRO, and lead capture into a unified, performance‑driven ecosystem.
This is a highly cross‑functional leadership role at the intersection of marketing, product, engineering, and analytics. The Digital Experience Lead will ensure that Xe’s digital surfaces are optimized for discoverability, usability, conversion, and activation, directly impacting growth, efficiency, and customer experience globally.
OUR PRINCIPLES
We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.
Xe is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@xe.com
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.
About This Role
Xe is seeking a Digital Experience Manager to own and scale the end‑to‑end digital experience across all Xe‑owned properties, including web, landing pages, and key conversion journeys.
Reporting to the VP of Marketing, this role is responsible for defining and executing the digital experience roadmap—bringing together SEO/AEO, site architecture, UX, content, CRO, and lead capture into a unified, performance‑driven ecosystem.
This is a highly cross‑functional leadership role at the intersection of marketing, product, engineering, and analytics. The Digital Experience Lead will ensure that Xe’s digital surfaces are optimized for discoverability, usability, conversion, and activation, directly impacting growth, efficiency, and customer experience globally.
OUR PRINCIPLES
- AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
- RESPONSIBILITY - We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility
- COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community
- Own the digital experience roadmap across Xe-owned properties, especially website and landing page journeys
- Define priorities for site experience, page architecture, content mapping, SEO / AEO, and conversion paths
- Oversee site engineering to improve technical site performance, integrations, and releases
- Oversee web content operations, including site content updates, landing page publishing, CMS workflows, and QA
- Partner with SEO / AEO specialist to improve discoverability via site structure, content mapping, and tech optimization
- Partner with CRO / UX strategist to define testing roadmap, improve user journeys, and increase conversion
- Partner with Marketing Ops to improve forms, tagging, tracking, routing, and marketing automation handoffs
- Coordinate with Product, Lifecycle, and Analytics on app activation, post-signup journeys, and funnel performance
- Prioritize digital improvements based on customer behavior, funnel data, and business impact
- 8–12 years in digital experience, website strategy, growth, web product, digital marketing, conversion optimization, or fintech / consumer digital businesses
- Strong understanding of web experience, site architecture, SEO / AEO, CMS workflows, UX, and conversion testing
- Experience partnering with engineering, product, design, marketing ops, analytics, and channel teams
- Ability to translate business priorities into a digital roadmap across site, SEO, content, CRO, and lead capture needs
- Medical, Dental & Vision Insurance
- 401K Plan with Match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
- Plumm Mental Health and Wellbeing
- Volunteering day for a charity of your choice
We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.
Xe is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@xe.com
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
Salary : $140,000 - $160,000