What are the responsibilities and job description for the Delivery Helper position at Xchange Logistics Corporation?
Job Title: Delivery Helper
Job Summary:
Support drivers in delivering and assembling furniture, appliances, and electronics to customers’ homes. This role involves loading, unloading, careful handling, assembly, and direct customer interaction. Strong communication, problem-solving skills, and a focus on safety are essential.
Support drivers in delivering and assembling furniture, appliances, and electronics to customers’ homes. This role involves loading, unloading, careful handling, assembly, and direct customer interaction. Strong communication, problem-solving skills, and a focus on safety are essential.
Key Responsibilities:
- Load & Unload Items: Assist in safely loading and unloading delivery vehicles, ensuring items are properly packed and secured.
- Navigate & Assist: Support drivers with route navigation and efficient access to customer locations.
- Item Handling: Carefully move items to prevent damage during transport and delivery.
- Customer Service: Interact professionally with customers, addressing concerns and ensuring a positive experience.
- Assembly & Placement: Help assemble and place items according to customer instructions, often in tight or multi-story environments.
- Report Issues: Communicate any delivery issues or customer feedback to the appropriate team members.
- Follow Safety Procedures: Use safe lifting techniques and follow all company safety protocols.
Qualifications & Skills:
- Capable of lifting to 50 lbs. on your own and assisting with heavier items as part of a team, using proper lifting techniques and safety equipment. Strong verbal communication and interpersonal skills.
- Basic problem-solving and decision-making abilities.
- Punctual, dependable, and team-oriented.
- Comfortable using GPS and map apps.
- Familiarity with basic hand tools for furniture/appliance assembly is a plus.
Salary : $18
