Assistant District Manager – Wireless Retail

Company: Authorized Metro by T-Mobile Dealer
Location: Birmingham, AL
Job Type: Full-time
Work Location: In person with regular travel throughout the Birmingham area

Job Summary

Xcell Communications is looking for a motivated and dependable Assistant District Manager to help oversee our 14-store Metro by T-Mobile district in the Birmingham area.

This is a hands-on leadership position. The Assistant District Manager will work closely with the District Manager and store managers to improve sales performance, develop employees, maintain operational standards, and deliver a strong customer experience.

The right candidate will be comfortable visiting stores regularly, coaching employees, reviewing performance results, and holding teams accountable.

Responsibilities

• Assist the District Manager with the daily oversight of 14 retail locations
• Visit stores regularly to evaluate performance and provide hands-on support
• Coach store managers and sales representatives on sales techniques and customer engagement
• Help stores achieve goals for activations, upgrades, accessories, protection, home internet, and other key performance measures
• Reinforce a sales-focused culture by teaching employees how to uncover customer needs and recommend the right solutions
• Review sales reports and identify opportunities for improvement
• Help store managers create and carry out performance improvement plans
• Support employee recruiting, interviewing, onboarding, training, and development
• Communicate promotions, expectations, and company initiatives throughout the district
• Help maintain company standards for inventory, compliance, store appearance, and customer service
• Assist with resolving employee, operational, and customer concerns
• Provide store coverage and operational support when necessary
• Lead by example and maintain a professional, positive, and accountable work environment

Qualifications

• Retail management experience is required
• Wireless retail experience is strongly preferred
• Multi-store or district-level leadership experience is preferred
• Strong sales, coaching, communication, and problem-solving skills
• Ability to hold employees accountable while maintaining a positive work environment
• Comfortable reviewing sales reports and using performance data to make decisions
• Organized and able to manage multiple stores and priorities
• Must have reliable transportation and a valid driver’s license
• Must be willing to travel regularly throughout the Birmingham area
• Flexible availability, including evenings and weekends

What We Are Looking For

We are looking for someone who is visible in the stores, works well with different personalities, and follows through on expectations. This person should be able to recognize sales opportunities, coach employees in real time, solve problems, and help store managers build stronger teams.

This position is a great opportunity for an experienced wireless or retail manager who is ready to take the next step into multi-store leadership.

Please submit an updated résumé through Indeed for consideration.

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Work Location: In person

Benefits:

Salary : $50,000