Customer Service Shipping and Receiving

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Job Description

Customer Service Rep

About The Role

As a Customer Service Representative, your primary responsibility is to perform daily mail and package sorting and deliver to various floors and POG rooms

Essential Job Responsibilities

• Shipping and Receiving
• Delivering of both mail and packages to designated floors
• Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion.
• Sorting of daily mail
• Scanning of delivered packages for internal tracking purposes.
• Delivering of paper to service centers as needed
• Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
• Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
• Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
• Engage in repetitive motion activities such as twisting, bending, and lifting, with the ability to lift up to 25 lbs. frequently.
  
  

Qualifications

• High school diploma or equivalent.
• Proficiency in reading, writing, and speaking English.
• Ability to work at a computer for extended periods.
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Experience with data entry is desirable.
• Ability to engage in repetitive motion activities like twisting, bending.
  
  

“The pay range for this position starts at $17.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

General computer skills

Disclaimer

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.