Customer Experience Receptionist

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

• XBP Americas is a dynamic, growing organization seeking a friendly, professional individual to join our team as an Entry-Level Receptionist. This is an excellent opportunity for someone looking to start their career in an office environment.High school diploma or equivalent required
  
  

Job Description

Receptionist

About The Role

As a Receptionist, you play a crucial role in welcoming and directing visitors, maintaining security, and managing telecommunications systems. Your presence ensures a positive and professional experience for all guests and staff.

Essential Job Responsibilities

• Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance.
• Maintain employee and department directories, providing clear instructions and guidance to visitors.
• Ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures.
• Operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels.
• Maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations.
• Document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams.
• Collaborate with team members to achieve shared goals and contribute to the overall success of the organization.
  
  

Qualifications

• High school diploma or GED required; associate degree or certification in office administration or related field preferred, or an equivalent combination of education and relevant experience.
• Minimum of 6 months of related experience and/or training, demonstrating proficiency in receptionist duties and customer service.
• Strong communication skills, both verbal and written, with the ability to interact professionally and courteously with visitors and staff.
• Developed interpersonal skills necessary to establish and maintain effective working relationships with colleagues and external contacts.
• Effective planning and organizational abilities, enabling efficient coordination of tasks and responsibilities in a dynamic environment.
• The role may involve prolonged periods of sitting and typing using a computer, as well as occasional walking, carrying, reaching, standing, and stooping.
• Some physical demands may include occasional lifting, lowering, pushing, or pulling objects weighing up to 25 lbs.
• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Basic computer skills (Microsoft Office Suite)
• Excellent organizational skills and attention to detail
• Ability to multitask and manage time efficiently
• Professional appearance and positive attitude
  
  

The pay range for this position starts at $23/hrs ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

Disclaimer

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.