Transportation Administrative Assistant - Grand Canyon South Rim

Live. Work. Explore. as a part of our Transportation team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Transportation Administrative Assistant to Live. Work. Explore. at the south rim of the Grand Canyon!

Job Summary:
Provide administrative and guest service assistance to the Transportation Department.

The Details:
Position Type: Full-Time, Year-Round
Start Date: April 2025
Pay: $17.85
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim:

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

Department Office Duties & Responsibilities:
• Assist all guests, internal and external, in a polite and professional manner.
• Perform all necessary clerical and administrative duties and tasks for the Transportation Department. 
• Maintain strict confidentiality of sensitive information while processing details on such topics as revenue, wages, job positions, hiring/terminating, disciplinary actions, and company or departmental changes.
• Generate and complete tracking on various spreadsheets and reports, compile data, maintain records for required paperwork for the Department. 
• Assist the department managers as needed by conducting pre-screening interviews and tracking applications for vacant positions within the Transportation Department. 
• Assist as needed to maintain, track and update training material for the Transportation Department. 
• Order supplies for the department office and units through our approved vendors and the appropriate systems.
• Perform monthly safety inspections of the department office and assist the managers to track safety inspections and safety talk sign-in sheets.
• As needed, assist the department managers in processing employee reviews. 
• Perform the monthly inventory of items staged for delivery to Phantom Ranch. 
• Maintain positive and collaborative communications with all employees within the department as well as with the other departments.
• Maintain the company fleet vehicle files & registrations. 
• Other duties as assigned.

Activities Desk Duties & Responsibilities:
• Assist all guests, internal and external, in a polite and professional manner.
• Sell and check in guests for in-park activities such as bus tours, mule rides and Phantom Ranch accommodations and services.
• Provide accurate information to guests regarding company offered activities and services as well as general park information.
• Handle all transactions with expediency and accuracy using the activities desk software.
• Adhere to all policies related to cash handling and security of funds. 
• Complete end of shift responsibilities and deposits to ensure accuracy of guest accounts.
• Complete opening and closing side duties for each desk assignment.
• Work with the related areas, and businesses, on passenger counts for the various tours.
• Other duties as assigned. 

Taxi Driver Duties & Responsibilities:
• Assist all guests, internal and external, in a polite and professional manner.
• Pick up and drop off passengers at desired locations.
• Collect, document and report accurate fares from all passengers according to department and money handling policies and procedures.
• Provide accurate information to guests regarding company offered activities and services as well as general park information.
• Conduct the required DOT pre-trip and post trip inspections of all assigned vehicles. 
• Maintain appropriate fuel levels and cleanliness of all assigned vehicles. 
• Adhere to all Xanterra South Rim L.L.C., National Park Service and Department of Transportation policies and regulations for transporting passengers.
• Obey all posted speed limits and all other traffic regulations.
• Other duties as assigned.

• Previous experience in an administrative setting.
• Previous experience with Microsoft Word, Excel, and Outlook. 
• Excellent verbal and written communication skills. 
• Ability to handle confidential material.
• Previous experience in a high public contact position. 
• Good verbal communication skills with the ability to interact with a broad cross-section of guests.
• Strong attention to detail.
• Possess, or have the ability to obtain a valid Arizona Driver’s License, DOT medical card. 

Physical Requirements include:

Occasionally stand, walk, sit, handle, reach outward & above shoulder, squat/kneel, bend, lift/carry and push/pull up to 50 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $18