Retail Associate - Rocky Mountain

Overview

Live. Work. Explore. as a part of our Retail team in Rocky Mountain National Park!

Working at the historic Trail Ridge Store & Café located high in the Rocky Mountains on Trail Ridge Road – cresting at over 12,000 feet – is a once in a lifetime adventure! Xanterra operates a cafe, coffee bar, and retail store which are open seasonally from late May to mid-October. If you love nature, beautiful scenery, and have a passion for working in hospitality, Rocky Mountain National Park should be your destination.

We’re hiring Retail Associates to Live. Work. Explore. this summer!

Job Summary:

Assist guests in a courteous and knowledgeable manner, answering questions regarding the park, prices, and merchandise. Operating POS units and restocking are essential. This is a fast-paced and busy store.

The Details:

Position Type: Full-time, Seasonal

Season Dates: Late July until mid-October

Pay: $15.60/hour

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Rocky Mountain National Park?

We are a welcoming community who work hard, share a passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Rocky Mountain National Park, and proud stewards of the park.

Life in Rocky Mountain:

• Dormitory-style housing and on-site meals (cafeteria-style)
• Free Wi-Fi, onsite updated laundry facility, and cable television
• Employee housing is in the town of Estes Park with good cellphone service
• Free Town of Estes Park shuttle
• Small community of coworkers of all ages from all over the country and world
  
  

Benefits:

• Minimum Essential Coverage (MEC) Plan
• Paid Sick and Safety Time (PSST)
• Employee Assistance Program
• Wellness Program
• Learning and Development Program
  
  

Perks:

• Free Rocky Mountain National Park pass
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!
  
  

Responsibilities

• Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest service standards.
• Retail Associates provide excellent guest service for all, greet and check out guests with a smile and operate POS units.
• Perform all cashiering duties in our stand-alone retail shop properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change.
• Processing credit card sales accurately and in accordance with company procedures.
• Suggest add-on sales with every transaction performed.
• Stock merchandise as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Retail Visual Merchandise Manual.
• Assist the retail manager, supervisors, and/or leads with inventory control, and merchandise display.
• Maintain effective cooperation with Retail Manager and other co-workers.
• Assist in loading and unloading merchandise, stock shelves, and ensure the selling floor is well organized and clean.
• Assist in keeping the sales floor clean which includes but is not limited to sweeping, vacuuming, dusting, mopping, scrubbing, and trash removal.
• Alert manager to shrinkage, guest problems, and concerns.
• Maintain a safe work area.
• Responsible for accurate account of cash drawer and deposit.
• Able to work with minimum supervision, evenings, nights, weekends, and holidays.
• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.
  
  

Qualifications

• Cash handling experience preferred.
• Able to operate a POS system, handle cash accurately, open and close the store with or without assistance.
• Demonstrate a basic understanding of retail procedures by completing the required training.
• Able to function with flexibility and courteous behavior in a high traffic, seasonal retail operation.
• Capable of working with people from all over the world.
• Acquire and demonstrate a basic knowledge of product information.
• Able to work with a minimal amount of supervision.
• Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
• Command of the English language with excellent verbal communication.
  
  

Physical Requirements include:

• Candidate must be able to work at an altitude of 12,000 feet.
• Ability to stand/walk for a minimum eight to ten hour shift.
• Frequently lift and carry cartons weighing up to 50 lbs.
• Must have the ability to walk up and down stairs several times a day.
• Carry boxes/product up and down stairs several times a day.
• Must be able to bend down or kneel to stock product frequently during a shift.
• Must be able to climb ladders as requested.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.