What are the responsibilities and job description for the Parkwide Employee Housing Quality Assurance Manager - Glacier National Park Lodges position at Xanterra Travel Collection?
We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.
Live. Work. Explore. as a part of our Human Resources team in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring for a Parkwide Employee Housing Quality Assurance Manager to Live. Work. Explore. this summer!
Job Summary:
Provide support and coverage as needed for housing related issues within the park.
The Details:
Position Type: Seasonal
Season Dates: early-August through October 3, 2025
Pay: $18.50/hr
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Glacier National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.
Life in Glacier:
- Free shared employee housing and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world
- The adventure of a lifetime!
Benefits:
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
Perks:
- Free Glacier National Park pass
- Free Red Bus Tours (if available)
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- 15% Verizon service/products discount
- $350 Referral Bonus Program
Responsibilities
- Work closely with the Location Managers and Dorm Cleaners to provide support, guidance, and upkeep of our employee residences.
- Ensure proper preparation of residence facilities for occupancy, monitoring use and upkeep throughout the season and ensure the dorms are properly closed at the end of the season.
- Support Dorm Cleaner training throughout the season.
- Follow up and assist on ensuring best possible NPS inspection scores for all employee housing units.
- Assist with the coordination of storing, returning, and/or donating items left behind in housing facilities by departing employees.
- Provide on-site assistance during big check in and check out days.
- Assist in appropriate documentation of dorm related issues such as dorm/furniture damage reporting.
- Other duties as assigned.
Qualifications
Knowledge, Skills, and Abilities:
- Skills relating to training, time management, organization, leadership, decision making, problem solving, and interpersonal communication.
- Office organization skills, basic business administration skills, general knowledge of data systems, policy and procedure compliance.
- Familiarity with seasonal housing operation.
- Previous experience as a Housekeeping Inspector, Employee Housing Coordinator, or other relevant experience preferred.
Physical Requirements include:
- Must have a valid U.S. driver's license and clean driving record.
- Must be at least 21 years old to drive company vehicle.
- Must be able to lift items up to 50 pounds.
- Must be able to walk and/or stand a minimum of 30 minutes at a time.
- Must be able to kneel or lay flat on the ground to inspect employee rooms and bathrooms.
- Must be able to climb stairs and ladders.
- Must be able to walk on uneven terrain, including icy and snow covered areas.
- Must be able to remain seated for periods of 30-120 minutes or longer.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $19
