What are the responsibilities and job description for the Director Food & Beverage - Mount Rushmore National Memorial position at Xanterra Travel Collection?
Overview:
Live. Work. Explore. as a part of our Food & Beverage team at Mount Rushmore National Memorial!
Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring Food & Beverage Director to Live. Work. Explore. in Mount Rushmore!
Job Summary:
The Food & Beverage Director leads a year-round operation, featuring seven food outlets during peak season, an employee dining room, and banquets during the off-season. This role is responsible for culinary innovation, operational excellence, and exceptional guest experiences while managing a team of approximately 80 employees.
The Details:
Position Type: Full-Time, Year-Round
Start Date: as soon as possible
Pay: $70,800 annually
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.
Life in Mount Rushmore:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Live. Work. Explore. as a part of our Food & Beverage team at Mount Rushmore National Memorial!
Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring Food & Beverage Director to Live. Work. Explore. in Mount Rushmore!
Job Summary:
The Food & Beverage Director leads a year-round operation, featuring seven food outlets during peak season, an employee dining room, and banquets during the off-season. This role is responsible for culinary innovation, operational excellence, and exceptional guest experiences while managing a team of approximately 80 employees.
The Details:
Position Type: Full-Time, Year-Round
Start Date: as soon as possible
Pay: $70,800 annually
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.
Life in Mount Rushmore:
- Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
- On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world
- The adventure of a lifetime!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Black Hills VIP Training Pass discounts for local attractions
- Retail, lodging and travel discounts
- Planned employee trips and activities
- $350 referral bonus program
- No state income tax deductions in South Dakota
- Inspire and lead Food & Beverage team to foster collaboration, accountability, and service excellence.
- Coordinate with the Kitchen Manager to determine and monitor standards and establish the strategic direction of the department.
- Cultivate a learning environment that develops future leaders and promotes continuous improvement.
- Partner with corporate leadership to implement company-wide strategies and initiatives.
- Ensure seamless front-of-house and culinary operations to deliver superior guest satisfaction.
- Monitor guest feedback and service scores weekly; implement action plans to improve results.
- Maintain awareness of industry trends and encourage creativity in menu development and presentation.
- Develop and execute annual operating budget.
- Review monthly P&L statements, analyze variances, and adjust forecasts as needed.
- Drive margin improvement programs and utilize KPIs for data-driven decision-making.
- Oversee adherence to all applicable laws, codes, and regulations (liquor, health, OSHA, ADA, EEOC).
- Ensure compliance with National Park Service contractual obligations, US Food Code, and sanitation standards.
- Conduct a physical audit weekly and share feedback, suggestions, and direction with the General Manager.
- Maintain satisfactory scores on all inspections and evaluations.
- Collaborate with internal resources to deliver ongoing training in customer service and technical skills.
- Ensure all staff meet required certifications and training schedules.
- During off peak at Mt. Rushmore, the F&B Director will be willing & capable of deploying and assisting in the management of F&B operations at the Oasis, located in Death Valley, California for up to one-month per year, during Q1 (peak season at the Oasis), as assigned.
- Understand and actively support Company’s Mission Statement, Core Values, and Sustainability efforts.
- Other duties as assigned.
- Minimum 3 years of Food & Beverage management experience in a high-volume resort or park setting.
- Proven ability to lead teams and deliver exceptional guest experiences.
- Strong financial acumen with experience in budgeting and P&L accountability.
- ServSafe Managers and TIPS certifications required.
- Excellent communication, problem-solving, and analytical skills.
- Proficiency in MS Office, Dayforce, and POS systems.
- Ability to motivate and mentor employees at all levels.
- Valid driver’s license (or ability to obtain) and compliance with company Driver Safety Program
- Willing to “pitch-in” and help the team with tasks.
- Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
Physical Requirements include:
- Constantly handling.
- Frequently standing, walking, sitting, reaching outward, and lifting/carrying upo to 10 pounds.
- Occasionally reaching above shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying over 11 pounds and pushing/pulling.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Benefits:
Employee Discounts, Job Training, Health InsuranceSalary : $70,800