What are the responsibilities and job description for the Customer Service Specialist - Orlando, FL position at XACT?
We are looking for energetic individuals that have an
interest in providing our clients patients with excellent customer service from
your secured home office who want to help schedule healthcare appointments.
Requirements
Must speak English & Spanish fluently.
Be able to type 40 words per minute or more.
Must be able to sit for extended periods of time in a chair.
Benefits
Everyone needs time to relax and enjoy life —
and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO)
program allows team members to earn time they can use to unwind and enjoy life
outside of work.
Although we’re open 24 hours a day, we believe
in flexible scheduling that integrates work into your life — not the other way
around. Set schedules, split shifts, and on-demand shift availability are just
a few of the options we offer.
Full-time team members are eligible to join our
company group plan through United Healthcare, once eligibility requirements are
met.
Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With
both low- and high-benefit plan options, you’ll find one that fits your needs
and makes you grin.
We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong
coverage and savings on glasses and contacts, it's easy to see the value.
In addition to standard insurance options, we
also provide supplemental products through Allstate — including accident,
disability, and other coverage choices.
Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with
your well-being in mind. Our call centers feature employee lounges, quiet
spaces, and cozy places to work.
We’re just one big family here, so pull up a
seat and join in. As a team member — not an independent contractor — you can
count on us for support. Whether you’re working in our contact centers or from
your home office, we’ll equip you with the tools, technology, and 24×7 support
you need to succeed.
Salary : $18