What are the responsibilities and job description for the Operations Technician I position at Wyyerd Group LLC?
The Operations Technician is a vital part of the Wyyerd team. This position takes on the face of Wyyerd as the technician and the person in front of the customer. The technician will be efficient with their time at a customer's home taking the time to perform quality work, educating the customer on the product and services provided, all while being conscious of the time it takes to do so.
Responsibilities
Ability to understand a fiber network
Working computer knowledge
Understanding of basic electricity
Understanding and interpreting plant maps
Telecommunications wiring color-code competency
Program and troubleshoot wireless and networking equipment for each customer
Understanding home networks
Pulling fiber through conduit
Basic fiber splicing
Digging when needed for placement of drop cables
Lift 50 lbs and have the ability to handle a tall extension ladder.
Other duties as required
Experience/Qualifications
Must have clean driving record
Ability to pass drug test
Understanding of ISP services
Ability to work with others on all responsibilities
This position description is not intended to be and should not be construed as an all inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary