Field Technician

ESSENTIAL FUNCTIONS

• Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions.
• Regularly removes, repairs or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions and related power train systems.
• All repairs must meet or exceed the expectations of the Field Service Supervisor and the customer.
• Regularly reviews data from the trouble shooting and inspection process to work up detailed, accurate and cost-effective job estimates.
• Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.
• Ability to properly start and safely operate all Caterpillar products.

ADDITIONAL FUNCTIONS

• Must demonstrate above average discipline in properly completing and submitting all paperwork associated with the work they have performed within 24 hours of completing that portion of the job; some examples include: service reports, labor hour information, DOT logs and expense reports
• Must demonstrate prompt, thorough, safe completion of all duties required of the position.

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

• High school diploma or equivalent.
• Valid driver’s license.
• Perform basic service procedures such as checking fluid levels and changing filters.
• Identify various fasteners and their uses.
• Identify and describe the importance of shop and personal safety equipment.
• Demonstrate ability to identify and understand the use of basic hand tools.
• Basic computer skills.
• Recognize and identify basic mechanical components

PREFERRED

• Experience performing maintenance and repair on multiple types of construction/mining equipment, power systems, and heavy industrial/diesel engines and hydraulic systems
• Direct experience with Caterpillar equipment preferred
• Class A or B Commercial Driver’s License

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

·         Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.

·         Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.

·         Walking on un-level ground with many slip, trip and fall hazards.

·         Frequent exposure to extreme temperatures and adverse weather conditions.

·         Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.

·         Frequent exposure to loud noises.

·         Heavy lifting up to 50 lbs.

·         Use of all necessary personal protective equipment.

·         Operate a company vehicle requiring a valid driver’s license (driving record must meet company insurance standards and is reviewed annually).

·         Overtime, varying schedules, extensive travel and overnight stays away from home may be required.