Technology Service Technician

·         Perform troubleshooting and inspections of customer equipment

·         Remove, repair and/or replace components and parts on machines and electrical system

·         Follow company standards for work quality safety and cleanliness

·         Prepare and submit service reports in established timeframes

·         Work with customers and supervisory staff to maintain workflow and meet production requirements

·         Read and interpret parts books, service manuals, and electrical system schematics

·         Must be able to provide written estimates to customers for installation and repair of technology equipment

·         Must be able to work independently with minimal supervision

·         Utilize critical thinking skills to effectively solve problems and provide solutions

ADDITIONAL FUNCTIONS

·         Operate industrial equipment to ensure proper operation following service and/or repair

·         Maintain accurate DOT driving records using electronic systems and/or paper documentation

·         Regularly review data from the troubleshooting and inspection process to work up detailed, accurate and cost-effective job estimates

·         Process detailed and accurate parts orders

·         Ability to operate mining and construction equipment

·         Other duties as assigned

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

·         Highschool diploma or equivalent

·         Valid driver’s license required

·         Knowledge of electrical theory and systems

·         Familiarity with light and heavy equipment

·         High degree of demonstrated mechanical aptitude and problem-solving ability

·         Ability to operate a wide variety of tools and equipment

·         Verbal and written communication skills including reading and writing

·         Basic math computation skills

·         Advanced computer skills including knowledge of GPS systems and IP address architecture schemes

PREFERRED

·         CAT product specific training preferred

·         Knowledge of mining production processes, GPS, Radio, and networking

·         Background in electronics, information technology, and computer science

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

·         Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.

·         Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.

·         Walking on un-level ground with many slip, trip and fall hazards.

·         Frequent exposure to extreme temperatures and adverse weather conditions.

·         Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.

·         Frequent exposure to loud noises.

·         Heavy lifting up to 50 lbs.

·         Use of all necessary personal protective equipment.

·         Operate a company vehicle requiring a valid driver’s license (driving record must meet company insurance standards and is reviewed annually).

·        Overtime, varying schedules, extensive travel and overnight stays away from home may be required.