Corporate Document Processor

Job Description:

Wyoming Corporate Office is looking for someone to help support our growing needs in our Sheridan, Wyoming office alongside our collaborative team. This is an exciting opportunity to join a dynamic office environment where no two days are exactly alike.

We are seeking self-motivated individuals who demonstrate patience, adaptability, and a willingness to learn. This position is ideal for someone who enjoys a fast-paced environment, can effectively manage changing priorities, and is comfortable learning new processes, technology, and systems as our business continues to evolve.

At Wyoming Corporate Office, we believe in hiring good people and giving them the autonomy they need to succeed. We are looking for individuals who approach their work as if it were their own business. We trust our team members to make decisions, solve problems, and interact with our clients in a genuine and personable manner.

This role combines administrative processing, customer service, document management, and corporate filing responsibilities. Team members work both independently and collaboratively, receiving regular feedback and support while contributing to team goals and process improvements.

Starting Wage: $18.50/hour $2/hour In-Office Increase

This position is coded as "Office Only" which requires in-office attendance. You will receive an additional $2/hour to your base wage. This stipend is subject to change based on changes in your role or business decisions.

Please note our location is in Sheridan and consider how that would impact your commute.

Responsibilities:

• Prioritize, process, open, sort, scan, and track inbound mail and Service of Process.
• Process, ship, and track outbound mail.
• Retrieve, review, and upload required client account information and documentation into company software.
• Keep client files accurate and up to date by consistently recording client interactions and documentation.
• Manage and submit state filings within established timelines.
• Answer inbound client inquiries by phone and email, providing professional and knowledgeable support.
• Educate clients regarding registered agent service, corporate formations, compliance requirements, and other company services.
• Learn and retain filing requirements, document processing procedures, and company policies across multiple jurisdictions.
• Utilize proprietary company software and adapt to evolving systems, processes, and technology.
• Troubleshoot issues, conduct online research, and identify solutions for clients and internal teams.
• Meet position metrics for mail processing, filings, and client support while maintaining a high level of accuracy.
• Identify opportunities for process improvement and contribute ideas to improve team efficiency.
• Support teammates and office operations with a variety of daily tasks, including opening and closing procedures and office supply management.

Requirements:

• Strong attention to detail; we hope your resume reflects this and is organized.
• Self-motivated with the ability to learn quickly and adapt to changing priorities.
• Strong customer service skills with clear and professional communication.
• Comfortable working in a fast-paced environment with frequent change and evolving processes.
• Strong computer and technology skills; comfortable learning proprietary software and new systems.
• Strong problem-solving skills and ability to conduct online research.
• Able to work independently while collaborating effectively with teammates.
• Coachable and receptive to feedback.
• Eager to learn about our business and help solve client problems.
• Available to work in-office Monday through Friday.

Pay: From $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• We're building something great here and we want great people to join us. What about this role or company made you want to apply?
• This is a fully on-site position that requires working from our Sheridan, WY office Monday through Friday. Are you able and willing to meet this requirement?

Work Location: In person

Salary : $2 - $21