Senior Living Sales Counselor

Retirement Living Sales Counselor

Build relationships with prospective residents and their families to help them explore retirement living options. You will understand needs, present independent living and care services, coordinate community visits, and guide prospects through the decision-making process. Partner with internal community teams to provide accurate, compassionate information and ensure a welcoming experience.

Key Responsibilities

• Conduct needs-based conversations and present community services clearly.
• Coordinate and support prospective resident community visits.
• Collaborate with community teams to deliver consistent, resident-focused information.
• Maintain timely follow-up and organized sales records.
• Work toward occupancy goals while upholding compassion, respect, and integrity.
  
  

Qualifications & Skills

• Strong relationship-building and customer-focused communication skills.
• Ability to guide people through a thoughtful, informed decision process.
• Professional organization and record-keeping for sales follow-up.
• Empathy and the ability to provide accurate, welcoming support.