What are the responsibilities and job description for the Guest Services Representative position at Wynen's?
Role And Responsibilities
The Guest Services Representative provides courteous customer service to patients, visitors, and staff. Key duties include assisting with transportation, wheelchair recovery, wayfinding, calling taxis and courtesy vehicles, maintaining clear patient loading zones, and supporting traffic control. Limited access to electronic medical records allows viewing of patient room numbers and appointment locations, ensuring smooth patient flow and safety.
Qualifications And Skills
The Guest Services Representative provides courteous customer service to patients, visitors, and staff. Key duties include assisting with transportation, wheelchair recovery, wayfinding, calling taxis and courtesy vehicles, maintaining clear patient loading zones, and supporting traffic control. Limited access to electronic medical records allows viewing of patient room numbers and appointment locations, ensuring smooth patient flow and safety.
Qualifications And Skills
- High School diploma or equivalent required
- Healthcare setting experience preferred
- Strong communication and customer service skills
- Ability to handle multiple tasks professionally
- Nonexempt, part-time position with schedule Monday to Friday, 8 a.m. to 4:30 p.m.
- Compensation ranges from $17.98 to $23.93 per hour, based on experience and education
- Benefits include medical, dental, vision, savings options, and retirement plans
- Participation in virtual interviews possible during the selection process
Salary : $18 - $24