NOW HIRING: FOOD & BEVERAGE MANAGER

We are seeking a professional, dependable, and experienced leader to join our team as a Food & Beverage Manager at the Wyndham Garden located in York, PA!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, leadership, professionalism, and growth.

WHY WORK WITH US?

• Competitive Pay

• Wyndham Discounts

• Health Benefits

• Paid Time Off/Vacation Time

• Holiday Pay

KEY RESPONSIBILITIES

• Oversee daily food and beverage operations, including restaurant service, banquet events, bars, and other food and beverage outlets.

• Manage and coordinate banquet operations for weddings, meetings, conferences, corporate functions, and other special events.

• Review banquet event orders, menus, floor plans, timelines, and event specifications to ensure all requirements are met.

• Coordinate with clients, hotel management, kitchen staff, banquet captains, servers, bartenders, and setup staff to ensure successful event execution.

• Supervise, train, schedule, and lead food and beverage team members to maintain high service standards and operational efficiency.

• Assign responsibilities and communicate expectations to restaurant and banquet staff before and throughout each shift or event.

• Oversee banquet room setups, food and beverage stations, bars, table arrangements, and service areas to ensure readiness before guests arrive.

• Ensure food and beverage service is timely, professional, and consistent with guest expectations and hotel standards.

• Monitor food quality, presentation, portion sizes, and service standards in coordination with the Kitchen team.

• Ensure banquet events and daily food and beverage operations run according to established schedules and event requirements.

• Monitor inventory levels, place supply orders as needed, and help control food, beverage, and operating costs.

• Assist with budgeting, cost control, labor management, purchasing, and other financial responsibilities related to food and beverage operations.

• Monitor revenue, expenses, inventory usage, and departmental performance to identify opportunities for improvement.

• Ensure compliance with applicable food safety regulations, sanitation requirements, alcohol service laws, and company policies.

• Maintain appropriate food handling, storage, cleanliness, and sanitation practices throughout kitchens, bars, banquet areas, and service spaces.

• Respond to guest questions, requests, and complaints promptly and professionally, working to resolve concerns and enhance the guest experience.

• Build positive relationships with banquet clients and assist with special requests, event changes, and service recovery as needed.

• Conduct inspections of restaurant, bar, banquet, storage, and service areas to ensure cleanliness, organization, safety, and proper presentation.

• Coordinate with other hotel departments, including Sales, Kitchen, Housekeeping, Maintenance, and Management, to support seamless operations.

• Oversee banquet breakdown, equipment storage, inventory organization, and the proper preparation of event spaces for upcoming functions.

• Monitor staff attendance, punctuality, performance, and adherence to established policies and procedures.

• Provide ongoing coaching, feedback, and development opportunities to strengthen team performance and employee engagement.

• Assist with recruiting, onboarding, and training food and beverage team members as needed.

• Maintain accurate operational records, inventory reports, schedules, and other departmental documentation.

• Communicate equipment issues, maintenance needs, supply shortages, and operational concerns to management.

• Maintain a professional appearance and positive attitude while leading by example.

• Lead by example and consistently demonstrate Gulph Creek Hotels' values and commitment to exceptional guest service.

• Adhere to all company policies and procedures.

• Perform additional duties as assigned.

QUALIFICATIONS

• High School Diploma or equivalent required; additional education in hospitality, restaurant management, or a related field preferred.

• Previous food and beverage, restaurant, hotel, or hospitality management experience required.

• Previous experience overseeing banquet operations, special events, or catering services strongly preferred.

• Previous supervisory or management experience leading food and beverage teams required.

• Knowledge of banquet operations, food and beverage service, event coordination, and restaurant or bar operations.

• Understanding of food safety, sanitation, inventory management, labor scheduling, and cost-control practices.

• Knowledge of applicable alcohol service regulations and responsible beverage service practices.

• Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and scheduled banquet events.

• Ability to manage multiple priorities and maintain effective operations in a fast-paced hospitality environment.

SKILLS & ABILITIES

• Strong leadership, team-management, and staff-development skills.

• Excellent customer service and interpersonal skills.

• Strong verbal and written communication skills.

• Excellent organizational and time-management skills.

• Ability to coordinate multiple banquet events and daily food and beverage operations simultaneously.

• Strong problem-solving, decision-making, and conflict-resolution skills.

• Ability to delegate responsibilities, establish priorities, and hold team members accountable.

• Strong attention to detail and commitment to quality, cleanliness, and service excellence.

• Ability to manage inventory, monitor expenses, and support departmental financial goals.

• Ability to remain calm, professional, and solution-oriented when handling guest concerns or unexpected operational challenges.

• Ability to build positive working relationships with guests, employees, vendors, clients, and other hotel departments.

• Proficiency with computers, scheduling tools, inventory systems, and other operational software preferred.

• Ability to motivate a diverse team and foster a positive, collaborative work environment.

PHYSICAL REQUIREMENTS

• Regularly stand and walk for extended periods throughout restaurant, kitchen, bar, storage, and banquet areas.

• Frequently bend, kneel, crouch, reach, and move throughout the property as needed.

• Ability to lift and carry food and beverage supplies, boxes, linens, and other operational materials as required.

• Ability to occasionally assist with moving tables, chairs, carts, banquet equipment, and other event supplies.

• Frequently use hands and fingers to handle equipment, documents, food service items, and other supplies.

• Ability to navigate banquet and service areas safely while monitoring multiple operations.

• Ability to work in a fast-paced environment and remain active throughout the shift.

• Ability to safely handle food service equipment, cleaning products, and other materials in accordance with established safety procedures.

Join our team and help lead exceptional food and beverage operations while creating memorable dining experiences and successful banquets for our guests at the Wyndham Garden in York, PA!