What are the responsibilities and job description for the Front Desk Agent position at Wyndham Garden New Orleans Airport?
**Job Summary:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position is crucial in ensuring a positive guest experience from check-in to check-out. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Handle guest requests and resolve any issues promptly - Process payments and maintain accurate records - Assist with guest relations and provide information about hotel services - Perform night audit duties as needed **Skills:** - Strong hospitality background - Excellent phone etiquette - Exceptional customer service skills - Knowledge of front desk operations - Ability to handle guest relations effectively - Proficiency in hospitality management software is a plus - Bilingual proficiency is advantageous for guest interactions This Front Desk Agent position offers the opportunity to work in a dynamic hotel environment, interacting with guests and ensuring their stay is memorable. If you are passionate about hospitality, customer service, and enjoy working in a hotel setting, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Ability to Relocate:
- Kenner, LA 70065: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14