What are the responsibilities and job description for the Front Office Receptionist position at Wylie Elite?
Pay: $15.00 - $18.00 per hour
Job description:
Front Office Receptionist
Location: Wylie, TX
Pay: $15–$18 per hour, depending on experience
Schedule: Part-time, primarily evenings
We are looking for a friendly, dependable, and organized Front Office Receptionist to join our team! This position is ideal for someone who enjoys working with people, is comfortable in a busy environment, and can provide a positive experience for our customers and families.
Schedule
- Monday: 3:30 PM–8:30 PM
- Wednesday: 3:30 PM–8:30 PM
- Friday: 1–2 Friday evenings per month (5:00 PM-9:15 PM)
- Saturday: 1–2 Saturday mornings per month (9:00 AM-12:30 PM)
Responsibilities
- Greet and interact with customers and families in person
- Answer and respond to phone calls and emails in a friendly and professional manner
- Manage class enrollments, schedule changes, and customer questions
- Process payments and assist with account-related questions
- Handle basic problem-solving and help customers find solutions when issues arise
- Communicate effectively with coaches, staff, athletes, and parents
- Keep the front office organized and welcoming
- Complete light cleaning and tidying of the front office/common areas before leaving each evening
- Perform other basic front-office duties as needed
- Additional responsibilities and hours are possible over time
Qualifications
- Friendly, outgoing, and comfortable interacting with people face-to-face
- Reliable and punctual
- Organized and able to manage multiple tasks in a busy environment
- Strong communication and customer-service skills
- Comfortable using computers, email, and basic office software
- Able to handle payments and basic administrative tasks accurately
- Able to work independently and make reasonable decisions when solving routine problems
- Previous receptionist, customer service, or office experience
- All Star cheerleading and/or tumbling experience or knowledge is a plus, but not required
The Ideal Candidate
We are looking for someone who is dependable, positive, patient, and personable. Our front office is often the first point of contact for our families, so having a welcoming attitude and the ability to communicate well with both adults and children is important.
If you enjoy working with people, are comfortable in a fast-paced environment, have office experience and want to be part of a fun and energetic team, we'd love to hear from you!
Pay: $15–$18/hour, based on experience.
Work Location: In person
Salary : $15 - $18