Customer Service Representative - Commercial Insurance

Wye River Insurance, a Bozzuto company, is an insurance brokerage and risk management firm changing the way real estate companies and people in general think about insurance. Offering tailored risk consulting, insurance and surety placement and claims management solutions, Wye River empowers clients with clear and comprehensive insurance strategies that offer full coverage and true peace of mind.

Primary Responsibilities:

As a Customer Service Representative for Wye River Insurance, your primary responsibilities include:

• Assisting with monthly reports, analyzing policy, compiling various proposals, creating ACORD applications, insurance agreements, and additional projects
• Creating and distributing certificates of insurance to stakeholders on a daily basis
• Editing and proofing all work for precision before distribution
• Generating and sending all invoices in a timely manner
• Interacting with clients at all levels both on the phone and in person
• Providing professional and courteous service for all functions required
• Organizing and maintain calendars
• Planning and executing occasional client/networking meetings and functions
• Making travel arrangements
• Maintaining all files pertaining to corporate matters
• Special projects as requested

What You Bring to Us:

• Bachelor’s degree required
• 2 years in administrative assistant or similar role supporting multiple people in fast paced environments
• 1-2 years of experience in either Insurance or Real Estate industries
• Property and Casualty insurance licenses
• Willingness to travel between main corporate office and off-site meetings
• Strong organizational abilities to manage heavy task volume
• Must have excellent written and verbal communication skills
• Possession of outstanding organization skills is essential
• Strong computer/typing skills (Word, Excel, PowerPoint, Outlook) AND EPIC
• Ability to handle mail, phones, scheduling, faxing, etc
• Ability to edit/proofread for grammar and content
• Capable of setting priorities and complete multiple tasks simultaneously
• Professional presentation required at all times
• Creativity, helpful/friendly personality, customer service focused, and a desire to learn the basics of insurance

Salary Range

$50,000—$60,000 USD

Working on our team and in this position, you can expect:

• Competitive compensation.
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Tuition reimbursement. Plus, many other programs to support career development and growth.

Wye River / Bozzuto is proudly an Equal Opportunity Employer.