Demo

Medical Case Specialist

Wyckoff Heights Medical Center
Brooklyn, NY Full Time
POSTED ON 5/3/2026
AVAILABLE BEFORE 7/2/2026

Will provide clinic- and field-based health education and skill building services to the patients. Accompanies patients to primaiy care appointment and other social service encounters as warranted. Coordinates ongoing logistical support for appointment keeping-,reminders, transportation and childcare arrangements. Responsible for tracking the patient's progress through the health education curriculum.

  • Effective use of self.
  • Ability to involve family/significant other of client in making related plan of care.
  • Communication skills necessary to interpret age specific response to treatment.
  • Knowledge of appropriate resources.
  • Utilizes resources appropriate to patient needs.
  • Ability to prioritize; manage and work independently on caseloads.
  • Assessment of pertinent psycho-social factors.
  • Positive and respectful interaction with patients co-workers, providers and outside providers.
  • Ability to problem solve outside routine area of coverage.
  • Provides coaching to patients.
  • Effective use of self and knowledge of appropriate resources.
  • Conducts patient Intakes and follow up progress notes and, documents encounters in appropriate Retention Adherence Program (RAP) records and databases.
  • Conducts Treatment adherence education with the patients , Identification of barriers to
  • Adherence and documents all encounters in chart.
  • Maintains active caseload of assigned clients and completes needs assessment, client service plans, reassessments, progress notes and follow-up call/letter in a timely manner.
  • Responsible for entering patient encounters and service delivery data into program-specific databases in a timely manner.
  • Coordinates scheduling/follow-up appointments and referrals.
  • Works with ID medical provider to identify patients that need treatment adherence. 
  • Ability to assess patients insurance needs and assist with enrolling the patient with insurance/benefits services (ADAP,HASA,Medicaid).
  • Provide case management services (Case load of 35 HIV/AIDS adults).
  • Coordinates all medical care and service for assigned case load and identifies and addresses barriers to adherence and engagement in care.
  • Actively participates in weekly Interdisciplinary Case conferences and documents the outcome of the meeting in the patients charts.
  • Uses evidence based Interventions such as Motivational Interviewing ,DEBI's etc to motivate positive change in patient behavior.
  • Other duties as assigned. 

Position Requirements: 

  • This position requires a minimum formal education of Associate Degree or certification equivalent and a minimum of 3 year job related experience. 
  • Desired (not required) criteria include:  A minimum plus 2-3 years experience in HIV and medical coordination. 
  • Should have strong socio-cultural identification with target population.
  • Must strongly discourage the  hiring of actively enrolled patients from the program or partner medical provider to protect patient confidentiality.

Union: 1199

Days: Mon  - Fri 

Shift: 9 am-5 pm

Hourly Rate: $32.0934

Salary : $32

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