What are the responsibilities and job description for the Medical Case Specialist position at Wyckoff Heights Medical Center?
Will provide clinic- and field-based health education and skill building services to the patients. Accompanies patients to primaiy care appointment and other social service encounters as warranted. Coordinates ongoing logistical support for appointment keeping-,reminders, transportation and childcare arrangements. Responsible for tracking the patient's progress through the health education curriculum.
- Effective use of self.
- Ability to involve family/significant other of client in making related plan of care.
- Communication skills necessary to interpret age specific response to treatment.
- Knowledge of appropriate resources.
- Utilizes resources appropriate to patient needs.
- Ability to prioritize; manage and work independently on caseloads.
- Assessment of pertinent psycho-social factors.
- Positive and respectful interaction with patients co-workers, providers and outside providers.
- Ability to problem solve outside routine area of coverage.
- Provides coaching to patients.
- Effective use of self and knowledge of appropriate resources.
- Conducts patient Intakes and follow up progress notes and, documents encounters in appropriate Retention Adherence Program (RAP) records and databases.
- Conducts Treatment adherence education with the patients , Identification of barriers to
- Adherence and documents all encounters in chart.
- Maintains active caseload of assigned clients and completes needs assessment, client service plans, reassessments, progress notes and follow-up call/letter in a timely manner.
- Responsible for entering patient encounters and service delivery data into program-specific databases in a timely manner.
- Coordinates scheduling/follow-up appointments and referrals.
- Works with ID medical provider to identify patients that need treatment adherence.
- Ability to assess patients insurance needs and assist with enrolling the patient with insurance/benefits services (ADAP,HASA,Medicaid).
- Provide case management services (Case load of 35 HIV/AIDS adults).
- Coordinates all medical care and service for assigned case load and identifies and addresses barriers to adherence and engagement in care.
- Actively participates in weekly Interdisciplinary Case conferences and documents the outcome of the meeting in the patients charts.
- Uses evidence based Interventions such as Motivational Interviewing ,DEBI's etc to motivate positive change in patient behavior.
- Other duties as assigned.
Position Requirements:
- This position requires a minimum formal education of Associate Degree or certification equivalent and a minimum of 3 year job related experience.
- Desired (not required) criteria include: A minimum plus 2-3 years experience in HIV and medical coordination.
- Should have strong socio-cultural identification with target population.
- Must strongly discourage the hiring of actively enrolled patients from the program or partner medical provider to protect patient confidentiality.
Union: 1199
Days: Mon - Fri
Shift: 9 am-5 pm
Hourly Rate: $32.0934
Salary : $32