Bartender

Position Summary: The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages for members, guests, and event patrons in both the Heritage Greens Restaurant and the Club’s banquet facilities. This role requires excellent customer service, attention to detail, and adherence to all state and club alcohol service policies. The Bartender works collaboratively with restaurant and banquet staff to ensure an exceptional guest experience. This is a tipped position at a rate of $6.75

Key Responsibilities

Beverage Service

• Prepare and serve drinks in accordance with recipes, club standards, and responsible alcohol service guidelines.
• Set up and break down bar stations for restaurant service, weddings, and special events.
• Monitor guest consumption and refuse service when appropriate to ensure compliance with Massachusetts laws.
• Maintain cleanliness and organization of bar areas, glassware, and equipment.

Guest Service

• Greet guests promptly and courteously, creating a welcoming atmosphere.
• Take orders accurately and provide recommendations when requested.
• Handle guest concerns or complaints with professionalism, escalating to management when necessary.
• Ensure timely and efficient service during peak restaurant hours and high-volume banquet events.

Inventory & Cash Handling

• Track product usage and communicate restocking needs to management.
• Assist with liquor, beer, and wine inventory counts as directed.
• Process payments accurately and reconcile tabs in accordance with club procedures.

Banquet & Event Support

• Work closely with banquet lead, servers, and catering staff to deliver seamless service at weddings, functions, and private events.
• Adapt to various event setups, including portable bars, specialty cocktail service, and themed events.
• Assist in event breakdown, ensuring equipment is returned and accounted for.

Qualifications

• Minimum age 18 with valid Massachusetts TIPS Certification (required).
• Prior bartending experience in a restaurant, bar, or banquet setting preferred.
• Strong knowledge of beer, wine, liquor, and cocktail preparation.
• Ability to stand for extended periods, lift up to 30 lbs., and work in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Professional appearance and adherence to the Club’s uniform and appearance standards.

Core Competencies

• Commitment to exceptional service and hospitality.
• Ability to multitask and manage high-volume service.
• Reliability and flexibility, including availability on evenings, weekends, and holidays.
• Team-oriented approach with a positive, professional attitude.

Work Schedule

• Part-time based on business needs.
• Evening, weekend, and holiday availability required.
• Flexible scheduling for banquet events and peak restaurant service.