What are the responsibilities and job description for the Telemedicine Coordinator position at wvumedicine?
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. The Telemedicine Coordinator is responsible for the facilitation, operation and of coordination of telehealth programs including the implementation of new programs. This coordination can be between the clinical providers, remote clinicians, technical support and end users. Other duties will include interfacing with provider and clinical staff for telehealth platform and competency training. The Telemedicine Coordinator will also work with remote and external clinical staff to support telehealth operations and will be the first level of support for these partnerships. The Telemedicine Coordinator will function as an integral member of the Telehealth Team. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High School Diploma or Equivalent AND Four (4) years of healthcare Experience; OR Associate’s Degree AND Two (2) years of healthcare Experience; OR Bachelor’s Degree. EXPERIENCE: 1. One (1) year experience with work relating to Telemedicine. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's Degree in Business Administration, Health Administration. EXPERIENCE: 1. Three (3) years of recent experience in the field of telemedicine. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Provides patient and staff education, support, and care via telemedicine platform as an extension of the physician practice. 2. Serves as a liaison and coordinates information between providers, clinical staff and others. 3. Suggests improvements and assists with implementation of telemedicine as directed. 4. Provides accurate, complete, and appropriate information regarding appointments, procedures, instructions, and ensures understanding. 5. Works with visit scheduling teams to identify process improvements in regards to telemedicine. 6. Coordinates with the technical support team to ensure that problems and system development needs are addressed. 7. Follows HIPAA guidelines and maintain high level of confidentiality at all times when dealing with patient information. 8. Assists in the construction of monthly visit reports and periodic requests for specialized visit data. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Office and Clinical Settings. SKILLS AND ABILITIES: 1. High comfort level in working with and supporting other people to use telemedicine equipment. 2. Knowledge of patient care activities, the clinic environment and how the services and functions interact. 3. Knowledge of clinical and healthcare-related software applications. 4. Skill in establishing and maintaining cooperative working relationships with customers and co-workers. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 417 SYSTEM Telemedicine Address: 1085 Van Voorhis Rd Suite 400 Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Thank you for your interest in working for WVUM. Please explore our open opportunities in the list below and apply for any positions in which you would like to be considered. You'll be able to keep track of your progress on our site. The West Virginia University Health System is West Virginia’s largest health system and the state’s largest employer with more than 3,400 licensed beds, 4,600 providers, 35,000 employees, and $7 billion in total operating revenues. The Health System is comprised of 25 hospitals – including J.W. Ruby Memorial Hospital, an 880-bed academic medical center, and the 150-bed WVU Medicine Children’s Hospital in Morgantown, West Virginia – and five institutes. To learn more, visit WVUMedicine.org.