HME Warehouse Supervisor

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

The HME Warehouse Supervisor is responsible for overseeing daily warehouse and site operations, including inventory management, receiving, distribution, and equipment handling. This role ensures efficient supply chain processes, adequate inventory levels, and excellent service to patients, clinicians, and internal stakeholders.

Minimum Qualifications

EDUCATION, CERTIFICATION AND/OR LICENSURE:

• High School diploma or equivalent.
  
  

Experience

• Five (5) years of experience in healthcare, warehouse operations, supply chain, or customer service.
  
  

Preferred Qualifications

EDUCATION, CERTIFICATION AND/OR LICENSURE:

• Bachelor’s Degree in Business, Healthcare Administration, Supply Chain or related field.
• Experience in HME/DME operations and inventory systems.
  
  

Core Duties & Responsibitlies

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Oversees daily warehouse operation, including receiving, stocking, distribution, and equipment handling to support patient care needs.
• Coordinates and supports efficient, high quality supply storage and distribution processes across assigned HME areas.
• Ensures accurate inventory levels through effective inventory control systems, monitoring usage trends, and analyzing data to prevent shortages and improve efficiency.
• Supports the development, implementation and ongoing improvement of inventory management systems and processes to ensure appropriate stock levels.
• Supervises and coordinates warehouse and site staff, ensuring productivity, accountability and high performance.
• Participates in recruiting, onboarding, and performance management processes including providing feedback and supporting corrective actions.
• Provides training, coaching and ongoing development to team members.
• Develops and manages staff schedules to ensure adequate coverage and continuity of operations.
• Monitors key performance indicators (KPIs), productivity metrics and workflow efficiency, identifying opportunities and assisting with implementation and process improvements.
• Serves as a liaison between warehouse operations, clinical teams, and leadership to promote effective materials handling processes.
• Ensures timely and accurate service to patients, clinicians and referral sources.
• Supports charge processes and equipment tracking to ensure accuracy, compliance and proper billing.
• Ensures compliance with organizational policies, safety standards and accreditation requirements.
• Maintains accurate documentation and supports audit readiness.
• Provides input into budget planning, resources utilization and equipment need to support operational efficiency. Identifies and removes barriers to operational efficiency and resolves escalated issues impacting workflow and service delivery.
  
  

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting and standing for long periods of time.
• Working on a computer.
• Travels among assigned facilities.
  
  

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to

Perform The Essential Functions.

• Normal office environment.
• Must be able to work in a high stress environment as supply chain needs can be critical.
  
  

Skills And Abilities

• HME functional knowledge.
• Ability to motivate and lead the performance of a team.
• Ability to manage multiple priorities.
• Effective interpersonal skills.
• Excellent written and oral communication skills.
• Effective time management and organizational skills.
• Work independently as well as in a team environment.
• Exercise good judgment in handling sensitive and confidential information and situations.
• Ability to execute in a fast paced, high demand environment while balancing multiple priorities.
• Proficiency with MS Office, Brightree, insurance portals, and other computer applications as required. Ability to utilize search tools and knowledgebase tools to find relevant information.
  
  

Additional Job Description

Scheduled Weekly Hours:

40

Exempt/Non-Exempt

Shift:

United States of America (Exempt)

Company

SHC WVUHS Home Care

Cost Center

392 GHC Access Administration

Address

5000 Greenbag Road

Morgantown

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.