Demo

Lead Associate, Health & Benefits, Client Service Team

WTW
Houston, TX Full Time
POSTED ON 1/12/2026
AVAILABLE BEFORE 4/12/2026
Description

As a Lead Health and Benefits Associate you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the lead project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.

The Role

Benefits

Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients, including:

  • Benefit plan analysis, design, cost savings and funding strategies
  • Vendor procurement, negotiation and optimization
  • Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies
  • Partner with Consultants to deliver superior project management on select clients
  • Perform financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
  • Conduct benchmarking studies and other research; provide value added analyses and summaries
  • Analyze and compare vendor products, services and contracts
  • Design, distribute and evaluate responses to surveys and RFPs
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Review analytical work, mentor and develop junior level staff
  • Contribute to the development of new intellectual capital

Qualifications

The Requirements:

  • 4 years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Proven ability to identify and resolve issues
  • Strong written and verbal communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encourage

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets

Salary.com Estimation for Lead Associate, Health & Benefits, Client Service Team in Houston, TX
$92,430 to $115,451
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