Digital & Communications Specialist - French Speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

From day one, you will be entrusted with key responsibilities that will allow you to gain hands-on experience and grow valuable skills in the dynamic field of digital communication. You will work closely with cross-functional teams and will have the opportunity to collaborate on impactful projects, helping shape the way we communicate with our audiences.

As a Digital Communication Specialist, your key responsibility will be to support and enhance our communication strategies using cutting-edge tools and methods.

You’ll be working on real projects, contributing to the following tasks:

Content creation and communication excellence

• Craft engaging, clear, and compelling written materials tailored to diverse audiences in French
• Support internal and external communication initiatives, ensuring alignment with brand guidelines and organizational objectives
• Collaborate with teams to develop creative assets for campaigns, newsletters

Digital communication tools management

• Utilize communications or similar tools to design, execute, and monitor communication campaigns in French
• Regularly update and localize digital communication content for different markets while maintaining consistency and quality

Analytics and reporting

• Monitor campaign performance using analytics tools, providing actionable insights to optimize strategies
• Generate detailed reports on communication effectiveness in French-speaking regions and beyond, highlighting successes and areas for improvement
• Ensure data and insights account for linguistic and cultural nuances in target markets

What You’ll Bring

We are looking for highly driven with solid interpersonal skills. A colleague looking to join in a large and dynamic organization.

• Experience: 2-3 years in a similar role:
  • An experience in digital communication and marketing automation tools (such as NP6, Marketo or ActiveTrail) will be valued
  • An experience in insurance will be valued
• Technical Proficiency: Advanced Microsoft Office 365 skills (Excel, Word, PowerPoint) and familiarity with analytics tools.
• Communication Skills: Strong writing and verbal skills, with proven ability to create impactful content.
• Language Proficiency:
  • Fluency in French (minimum B2 level, C1 preferred).
  • English (minimum B1)
• Core Competencies:
  • Strong knowledge in graphic design tools (such as Indesign, Illustrator, Photoshop)
  • Strong organizational skills and attention to detail.
  • Excellent teamwork and interpersonal abilities.
  • Ability to manage priorities and meet deadlines with rigor.
  • Analytical thinking and problem-solving skills.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.