Operations Manager

Manufacturing Facility in Twinsburg, Ohio, has an immediate opening for a full-time Operations Manager

General Description of Job: The Operations Manager is responsible for all operations of the company including Production, QA, Engineering, Supply Chain, and Sales.

Education, Training, and Experience: Bachelor’s Degree in a business-related field and a minimum of five years’ experience in a manufacturing environment, preferably wire harnessing.

Skills Needed:  Business management, decision making, strong leadership and problem solving, organizational skills, conflict management, communication skills, sales, finance and analytical skills, intermediate computer skills, basic HR knowledge helpful. Ability to quickly gain thorough knowledge of company and product.               

Physical Demands: An employee in this position will spend the majority of their workday using office equipment, computers, and light tools. Some light lifting may be necessary on a limited basis.

Duties and Responsibilities:

·        Manager: Oversee Production, Quality Assurance, Supply Chain/Purchasing, Quoting, and Account Managers (inside sales) at Twinsburg plant. Some travel to other manufacturing locations required to assist in directing operations. Assist CEO and CFO with developing and implementing the company business plan.

·        Customer Support: Delivering service to attain customer satisfaction. Represent the company at high level customer meetings. Support Account Managers and Quoting with day-to-day functions. Build customer relationships.

·        Engineering: Help direct and define the priorities and focus of engineering with regards to the balance of existing customers vs. new opportunities.

·        Sourcing: Ensure that the company’s supply base can meet the current and future demands of the organization. Assist Account Managers with day-to-day sourcing issues. Help develop and support existing and new manufacturing partners outside of the U.S.

·        Quality system: Support and enforce procedures, internal controls, and measurements in line with company quality system policy. 

·        Production: Ensure that production is being run efficiently, effectively, and meeting customer requirements. Identify areas where improvements can be obtained and push for lean events to help identify methodologies for implementation.

·        Shipping: Ensure timely shipping of product to meet customers’ requirements, that the bonded warehouse area is managed according to the CBP Manual, and that the annual reconciliation for the bonded warehouse is prepared and available for review by CBP within 45 days from the end of the business year.

·        Quoting: Set direction and goals for pricing, and support Quoting Personnel as needed. Work with outsourced manufacturing partners to drive best cost for sourced assemblies. Review and calculate impacts of tariffs and other cost drivers, and work with CEO and CFO on decisions regarding how to mitigate and/or pass through the associated costs.

·        Knowledge & ability to comply with WRWP, Customer, ISO, IPC, UL, and Safety procedures, standards and regulations as it pertains to work.

·        Responsible for compilation of yearly information regarding GHG emissions.

·        Help manage expected implementation of new ERP system.

·        This employee may be required to perform other duties as required.

Travel Requirements: 

·        Some travel required to additional manufacturing locations in Florida, South Carolina, and Kansas.

·        Occasional travel required for conferences and/or trade shows

·        Travel may be required to visit manufacturing partners in Asian countries.