What are the responsibilities and job description for the Class B CDL Driver position at WRIST NORTH AMERICA INC?
Job Overview:
The CDL Driver position is responsible for ensuring goods, products and items are transported from designed and assigned locations in a safe, timely, and efficient manner, while also ensuring high levels of customer service are applied in the transport of goods, products and items.
Essential Duties & Responsibilities:
- Delivers a wide variety of items to different addresses using different routes from one location to another location.
- Follows assigned route and time schedules for transport, delivery, and/or retrieval of goods, products and items.
- Exercises sound judgment and decision making upon receiving notifications and/or instructions to divert from originally planned route and time schedule due to circumstances including, without limitation, change in customer requirements, weather conditions, order and/or motor vehicle operability.
- Fulfills customer orders, or otherwise assists personnel in customer order fulfillment prior to dispatching of driving delivery of good, products and items to the customer.
- Pre inspect truck for safety compliance.
- Loads, unloads, prepares, inspects and operates motor vehicle used in the performance of duties in a safe, efficient and law compliant manner.
- Inspects all goods, products and items to be transported and upon delivery of transport to ensure all goods products and items ordered by customer are present and in acceptable and appropriate condition in accordance with company standards.
- Asks customers for feedback on provided services, addresses general and routine questions and issues from customers, and escalates non-routine and complex questions, issues and matters to appropriate company management personnel.
- Completes logs and reports timely, accurately and completely, and submits these documents to appropriate company personnel.
- Enters and documents driving and delivery activity in appropriate systems accurately, timely and completely.
- Adheres to federal and state Department of Transportation regulations and safety standards, as applicable.
- Adheres to all applicable local and state roadway motor vehicle operation regulations.
- Reports safety related incidents promptly to appropriate company personnel, and provides all pertinent information to designed company personnel in a timely, accurate and complete manner.
- Contributes ideas on ways to improve or optimize warehousing procedures.
- Consistently displays integrity, responsibility, accountability, teamwork and ethics.
- Performs assigned job duties and responsibilities in accordance with company policies, procedures and standard practices.
- Performs other duties as assigned.
Education & Experience:
- High School Diploma or equivalent GED
- Current and valid commercial driver’s license
- One (1) years of experience working in a driving capacity involving transporting of goods, products and items on roadways, including highways, while operating a motor vehicle, and delivering of service in a customer centric manner, within an industrial, maritime, or logistics industry; or
- An equivalent combination of education and experience
Working Environment & Physical Requirements:
This position requires frequent lifting and/or moving objects of up to 50 pounds. The working environment consists of frequent operating of a commercial motor vehicle, exposure to a non-climate controlled warehouse and non- warehouse environment, with frequent exposure to outside weather conditions, to include frequent exposure to unpredictable outside weather and roadway conditions. The noise level in the work environment is usually moderate. Frequent operation of heavy machinery including but not limited to a forklift.
Core Knowledge, Skills & Abilities:
Ethics - Displays the highest levels of integrity, honesty, respect, and sound judgment at all times.
Accountability - Takes ownership of own actions, decisions and contributions as an individual contributor and team member within the organization.
Customer Service Orientation - Provides helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times
Data Management – Applies solid understand and working knowledge of data entry, recordkeeping, reporting, and management.
Manual Dexterity – Consistently makes coordinated hand and finger movements to grasp and manipulate objects in order to operate machinery.
Teamwork - Cooperates and works constructively with others to accomplish common goals and objectives, and treats others with respect and dignity by valuing the contributions of everyone.
Technical Knowledge - Applies basic understanding and working knowledge of operating warehouse equipment and machines, including without limitation, forklift equipment, and commercial motor vehicles.
Salary : $19 - $21