Adoption Program Field Manager

Position Overview

The Field Manager is the lead manager for all weekend adoption operations at Wright-Way Rescue. This role is responsible for overseeing the transport, care, and adoption of animals, while managing staff and volunteers to ensure a safe, efficient, and positive experience for both animals and adopters. The Field Manager sets the standard for animal welfare, customer service, and operational excellence, acting as the primary decision-maker and leader during weekend adoption activities.

Key ResponsibilitiesLeadership & Management

• Serve as the primary manager and decision-maker for all weekend adoption operations.
• Supervise, lead, and support volunteers and adoption staff, ensuring tasks are completed safely and efficiently.
• Coordinate schedules, delegate responsibilities, and troubleshoot operational challenges in real time.
• Set and maintain high standards for customer service, animal care, and staff performance.

Animal Transport & Logistics

• Oversee the safe transport of animals to the Morton Grove facility using a large rescue vehicle.
• Ensure all animals are transported safely, comfortably, and in compliance with rescue protocols.
• Maintain cleanliness, organization, and readiness of the transport vehicle.

Adoption Program Oversight

• Take the lead in managing weekend adoption events and daily center operations.
• Ensure smooth workflows, high-quality customer experiences, and adherence to Wright-Way Rescue's adoption standards.
• Approve and verify all adopter interactions, contracts, and communication.

Animal Care, Health, & Behavior Oversight

• Oversee the medical and behavioral well-being of all animals available for adoption.
• Ensure complete and accurate medical records are maintained and communicated to adopters.
• Identify and address health or behavioral concerns in collaboration with veterinary and behavioral teams.
• Implement and enforce proper shelter disease control practices; must have or be able to quickly learn disease prevention and management from a shelter medicine perspective.
• Veterinary or shelter medicine experience preferred but we will train the right candidate.

Administrative & Compliance Duties

• Maintain organized documentation, adoption files, and records.
• Ensure all weekend operations comply with rescue protocols, safety procedures, and animal welfare regulations.

Schedule & Work Environment

• Long weekend hours required (Friday–Sunday) and overnight driving
• Four consecutive days off during the week.
• Fast-paced, mission-driven environment, involving indoor/outdoor work and regular interaction with animals and the public.
• Physically active role requiring lifting, bending, and extended periods of standing.

Qualifications

• Proven leadership and people-management experience.
• Ability to safely drive a large vehicle (small bus or extended Promaster) and good driving record.
• Exceptional customer service, communication, and conflict resolution skills.
• Experience with or willingness to quickly learn disease control, sanitation, and medical best practices in shelter environments.
• Preferred experience in veterinary medicine or shelter medicine.
• Comfortable working with dogs and cats of varying sizes, temperaments, and medical needs.
• Highly organized, detail-oriented, and decisive.
• Passionate about animal welfare and aligned with Wright-Way Rescue's mission.

Why Join Us?

As the Field Manager, you will lead the weekend adoption program, directly influencing the lives of animals and the experiences of adopters. You'll be part of a passionate, mission-driven team dedicated to saving lives, supporting communities, and ensuring every animal finds a loving home.

Job Type: Full-time

Pay: $40, $50,000.00 per year

Work Location: In person

Salary : $50,000