What are the responsibilities and job description for the Telecommunication Support Technician position at Wright State University and Careers?
Under general direction and in accordance with accepted practices, uses independent judgment in performing a variety of duties and tasks related to the installation and maintenance of low-voltage communications cabling.
Minimum Qualifications
- A high school diploma or GED and four years (FT) of related work experience, OR two years of post-secondary education and two years of (FT) related work experience. Related work experience should include voice & data cable installation, maintenance, and record keeping in a commercial environment.
- Must be able to demonstrate an understanding of the local and NEC code requirements regarding the cabling infrastructure installation process.
- Must be able to demonstrate an understanding of BICSI installation standards and best practices.
- Excellent interpersonal, verbal, and written communication skills.
- Must possess a valid United States driver’s license for at least one year and maintain eligibility to operate University motor vehicles.
CERTIFICATIONS OR LICENSURE REQUIRED*
Must pass certification for BICSI Installer 1 within the first 3 months of employment.
WSU TESTING/EXAMINATIONS REQUIRED
A follow up technical/hands-on test may be required.
Preferred Qualifications
Must pass certification for BICSI Installer 1 within the first 3 months of employment.
WSU TESTING/EXAMINATIONS REQUIRED
A follow up technical/hands-on test may be required.
- BICSI Installer 1 Certification.
- SYSTIMAX Installation and Maintenance
50%
- Installation and termination of various types of low-voltage communications cabling including the appropriate supports and pathways as needed to complete a code and standards compliant system.
- Testing to ensure installation meets minimum established transmission line standards and characteristics.
- Complete job tickets to generate proper billing and cable inventory management.
25%
- Assist with the installation of wired and wireless network hardware, access control system components, security cameras, and other peripherals.
- Assist with communications room buildouts and other communications and IT infrastructure related work.
20%
- Complete assigned MAC (move, add, change) orders and trouble calls/tickets for customers, which includes testing/verification, repairs or replacement of faulty equipment and accurate cable plant and network port documentation.
5%
- Other duties as assigned.