What are the responsibilities and job description for the Authorization Specialist position at Wright Physical Therapy?
At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.
At Wright Physical Therapy, you’ll join a team that is driven by purpose and guided by core values:
- Have Uplifting Fun
- Learn, Grow, Repeat
- Family is Central
- Add Value Every Day
- Charity Never Fails
- Filled with Gratitude
Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.
When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement. Together, we inspire joy, foster growth, and change lives.
BE A PART OF SOMETHING BIGGER. Apply now to take the next step in your career and impact your community.
Job Description- Verify insurance benefits and determine authorization requirements prior to patient visits
- Submit, track, and follow up on all prior authorization requests across multiple payers
- Proactively resolve pending or denied authorizations to prevent delays in care
- Communicate authorization status clearly with front office teams and clinicians
- Maintain accurate, up-to-date documentation in the EMR
- Monitor schedules to ensure all visits are authorized in advance when required
- Work directly with insurance companies via phone and payer portals (e.g., Availity)
- Collaborate cross-functionally to support patient access and clinic performance
- Identify trends in denials or delays and escalate opportunities for improvement
- Ensure compliance with payer guidelines and company policies
- 1–2 years of experience in insurance verification, prior authorizations, or medical office operations
- Strong understanding of insurance plans (commercial, Medicare, Medicaid)
- Experience managing prior authorizations from submission through approval
- Familiarity with EMR systems and healthcare workflows
- High attention to detail and accuracy
- Strong organizational and time management skills
- Clear, professional communication skills
- Problem-solving mindset with the ability to navigate denials and delays
- High level of accountability and follow-through
Additional Information
Benefits:
- Comprehensive medical insurance plans - HSA and PPO Options
- Dental and vision insurance
- Paid holidays & time off
- 401K
- Integrated mentorship program
- Customized EMR
- Hybrid work schedule