Office Technician - Aging & Disability Services

JOB Hiring 3 Office Technicians in the Aging and Disability Services teams within Health & Human ServicesHiring Wage: $25.35 hourly
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This position will perform Office Technician duties in the Aging and Disability Services teams within the Social Services division of Wright County Health & Human Services.

Full time Office Technician position for the Aging and Disability Services teams within Wright County Health & Human Services Agency. The Office Technician performs customer service, clerical and office support to assist Department/Office management in administering programs and services provided to the County and the general public. Duties in these teams include customer service, data entry, multi-tasking, excellent organizational skills and ability to prioritize.

Performs intermediate skilled administrative support work providing customer service, clerical, office support and/or financial activities to assist Department /Office management in administering programs and services provided to the County and the general public. Work is performed under the limited supervision of a unit supervisor and/or Department Director. Limited oversight/training is exercised over less experienced office staff.

This position is assigned to specialized functions within a Department. EXAMPLE OF DUTIES Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

• Interacts with the public, vendors, others in the work unit, across units and with other agencies in person, on-line, or via telephone to exchange general information related to the Department’s/Office’s programs and activities; explains processes and requirements; receives and responds to complaints of both a routine and confidential nature requiring knowledge of policies, procedures, activities, and rules regarding data privacy.

• Performs records management duties specific to the Department/Office assigned.

• Responsible for complying with State of Minnesota data practices laws.
• Assists with record maintenance and maintains Department/Office specific records; i.e. scans, indexes, and maintains all current and historical files; recommends disposition of records to storage, and archives; relocates and reorganizes records as necessary, purges and/or shreds records in accordance with record retention policies; determines proper coding and enters into system.
• Performs typing and computer input of data, correspondence, activities, and other statistics.
• Accesses and enters information into databases; prepares forms, listings, informational, statistical reports, and documents by determining required data, gathering, receiving, and compiling data from several sources; reviews and compares information to verify accuracy; formats data appropriately; transmits reports as required.
• Calculates, collects, receipts, and processes all incoming fees, taxes, payments or other revenue, including entry into computer system as required; tracks and calculates Department/Office and/or program expenses; prepares purchase requisitions.
• Balances daily receipts and prepares for deposit; maintains accurate records of fees and other accounting information; generates financial reports for internal and external agencies.
• Composes and/or types letters, meeting minutes, forms, memoranda, and reports from abbreviated notes, tapes, and records; assists in preparing, updating and maintaining various Department/Office plans, manuals, and forms; prints, scans, faxes and makes copies of materials; sorts and distributes mail; tracks shipments as required; tracks and monitors the administrative office supply inventory and arranges for replenishment of items as necessary.
• Sets up appointments and meetings for Department/Office staff.
• Performs other duties and activities as assigned.

Addendum/Other Assignments

• Assists with caseload requirements, opens and closes cases, retrieves and redacts confidential client data, and contacts clients on behalf of the case manager.
• Serves as the point-of-contact for technical issues.
• Completes administrative/clerical duties.
• Coordinate and schedule meetings.
• Coordinate document translation.
• Monitor weekly time entries.
• Maintain position training guide.

SUPPLEMENTAL INFORMATION hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).